McGraw-Hill · McGraw-Hill Education
| title | media type | ISBN-13 | year of publica- tion | other author(s) |
|---|---|---|---|---|
| Instructor's Manual to accompany Service Marketing: Integrating Customer Focus Across the Firm | Paperback | 978-0-07-231222-5 | 2000 | Valerie Zeithalm · Dwayne Gremler |
| Marketing dei servizi | Copertina flessibile | 978-88-386-6451-9 | 2008 | Valarie A. Zeithaml · Dwayne D. Gremler |
| Services Marketing, 2nd Edition | Paperback | 978-0-07-116994-3 | 2000 | Valarie A. Zeithaml |
| Services Marketing, 6th Edition, Indian Edition | " | 978-1-259-02681-2 | 2013 | Valarie A Zeithaml · Dwayne D Gremler · Ajay Pandit |
| Services Marketing | " | 978-0-07-713171-5 | 2012 | Alan Wilson · Valarie A. Zeithaml · Dwayne D. Gremler |
| Services Marketing | Hardcover | 978-0-07-811205-8 | 2012 | Valerie Zeithaml · Dwayne Gremler |
| Services Marketing | Paperback | 978-0-07-070099-4 | 2008 | Valerie Zeithalm · Dwayne Gremler |
| Services Marketing | Taschenbuch | 978-0-07-126393-1 | 2008 | Valerie A. Zeithaml · Dwayne D. Gremler |
| Services Marketing | Hardcover | 978-0-07-338093-3 | 2008 | Valarie A. Zeithaml · Dwayne Gremler |
| Services Marketing | Paperback | 978-0-07-710795-6 | 2008 | Alan M. Wilson · Valarie A. Zeithaml · Dwayne Gremler |
| Services Marketing | Hardcover | 978-0-07-096452-5 | 2007 | Valarie Zeithaml · Dwayne Gremler · Thomas Mahaffey · Bobbi Hiltz |
| Services Marketing | Paperback | 978-0-07-124496-1 | 2005 | Valarie A. Zeithaml · Dwayne D. Gremler |
| Services Marketing | Hardcover | 978-0-07-296194-2 | 2005 | Valarie A. Zeithaml · Dwayne Gremler |
| Services Marketing | Paperback | 978-0-07-114881-8 | 2002 | Valarie A. Zeithaml · Dwayne D. Gremler |
| Services Marketing | " | 978-0-07-119914-8 | 2002 | Valarie A. Zeithaml |
| Services Marketing | Hardcover | 978-0-07-247142-7 | 2002 | " |
| Services Marketing | " | 978-0-07-231221-8 | 1999 | " |
| Services Marketing | " | 978-0-07-078250-1 | 1996 | Valarie A. Zeithaml · Dwayne D. Gremler |
| Services marketing: An Active Learning Resource Guide | Paperback | 978-0-07-078251-8 | 1996 | Lauren K Wright · Valarie A Zeithaml |
| Services Marketing: Integrating Customer Focus Across the Firm | Hardcover | 978-0-07-811210-2 | 2017 | Valarie A. Zeithaml · Dwayne Gremler |
J.B. · M B · M J · M. Jo Bitner · Mary Bitner · Mary J. · Mary J. Bitner · Mary Jo · Zeithaml Mary Jo Bitner