by: Mary Jo Bitner · Valarie A. Zeithaml
Paperback
ISBN: 978-0-07-119914-8
ISBN-10: 0-07-119914-4
McGraw-Hill Education · 2002
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by: Mary Jo Bitner · Valarie A. ZeithamlPaperback
ISBN: 978-0-07-119914-8 ISBN-10: 0-07-119914-4 McGraw-Hill Education · 2002 |
| See also: | ||
| 2002 | Hardcover | Services Marketing (3rd Edition) |