by: Valarie A. Zeithaml · Mary Jo Bitner
Hardcover
ISBN: 978-0-07-247142-7
ISBN-10: 0-07-247142-5
McGraw-Hill/Irwin · 2002
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by: Valarie A. Zeithaml · Mary Jo BitnerHardcover
ISBN: 978-0-07-247142-7 ISBN-10: 0-07-247142-5 McGraw-Hill/Irwin · 2002 |
| See also: | ||
| 2002 | Paperback | Services Marketing (3rd Edition) |