by: Mary Jo Bitner · Valarie A. Zeithaml
Paperback
ISBN: 978-0-07-116994-3
ISBN-10: 0-07-116994-6
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by: Mary Jo Bitner · Valarie A. ZeithamlPaperback
ISBN: 978-0-07-116994-3 ISBN-10: 0-07-116994-6 |
| See also: | ||
| 1999 | Hardcover | Services Marketing (2nd Edition) |