| title | media type | ISBN-13 | year of publica- tion | other author(s) |
|---|---|---|---|---|
| Designing Complaint Handling And Service Recovery Strategies | Paperback | 978-1-944659-39-4 | 2017 | |
| Essentials of Services Marketing | " | 978-1-292-08995-9 | 2017 | Christopher H. Lovelock · Dr Patricia Chew |
| Essentials of Services Marketing | " | 978-981-06-8618-5 | 2012 | Patricia Chew · Christopher Lovelock |
| Essentials of Services Marketing | " | 978-981-06-7995-8 | 2008 | Christopher H. Lovelock · Patricia Chew |
| Flying High In A Competitive Industry | " | 978-1-259-07113-3 | 2008 | Loizos Heracleous · Nitin Pangarkar |
| Flying High in a Competitive Industry: Cost-Effective Service Excellence at Singapore Airlines | Hardcover | 978-0-07-124964-5 | 2005 | Loizos Heracleous · Nitin Pangarkar |
| Flying High in a Competitive Industry: Secrets of the World's Leading Airline | " | 978-0-07-128196-6 | 2008 | Loizos Heracleous · Nitin Pangarkar |
| Managing Customer Relationships And Building Loyalty | Paperback | 978-1-944659-36-3 | 2017 | |
| Marketing des services 6ème Ed. | Broché | 978-2-7440-7265-9 | 2008 | Christopher Lovelock · Denis Lapert · Annie Munos |
| Marketing des services 7e édition | " | 978-2-7440-7663-3 | 2014 | Christopher Lovelock · Denis Lapert · Annie Munos |
| Marketing des services | " | 978-2-7440-7026-6 | 2004 | Christopher Lovelock · Denis Lapert |
| Rules of the Service Game | Hardcover | 978-1-944659-66-0 | 2020 | David E. Bowen · Benjamin Schneider |
| Services Marketing | Taschenbuch | 978-0-13-611874-9 | 2010 | Christopher H. Lovelock |
| Services Marketing | Paperback | 978-81-7758-450-9 | 2007 | Christopher Lovelock · Jayanta Chatterjee |
| Services Marketing | Hardcover | 978-0-13-187552-4 | 2006 | Christopher Lovelock |
| Services Marketing | " | 978-0-13-113865-0 | 2003 | " |
| Services Marketing: Global Edition | Paperback | 978-0-273-75606-4 | 2011 | " |
| Services Marketing in Asia: Managing People, Technology and Strategy | " | 978-0-13-060566-5 | 2001 | " |
| Services Marketing in Asia, Second Edition | " | 978-0-13-127537-9 | 2004 | Christopher Lovelock · Hean Tat Keh · Xiongwen Lu |
| Services Marketing: International Edition | Taschenbuch | 978-0-13-126846-3 | 2003 | |
| Services Marketing: People, Technology, Strategy | Paperback | 978-1-944659-01-1 | 2016 | Christopher Lovelock |
| Services Marketing: People, Technology, Strategy | Hardcover | 978-0-13-412390-5 | 2014 | Christopher H Lovelock |
| Services Marketing: People, Technology, Strategy | " | 978-0-13-610721-7 | 2010 | Christopher H. Lovelock |
| Services Marketing: People, Technology, Strategy | Taschenbuch | 978-0-13-205676-2 | 2007 | Christopher Lovelock |
| Services Marketing: People, Technology, Strategy, Canadian Edition | Paperback | 978-0-13-187928-7 | 2007 | Christopher Lovelock · Harvir Singh Bansal |
| Understanding the Role of Business Analytics: Some Applications | " | 978-981-13-4614-9 | 2019 | Hardeep Chahal · Jeevan Jyoti |
| Understanding the Role of Business Analytics: Some Applications | Hardcover | 978-981-13-1333-2 | 2018 | Hardeep Chahal · Jeevan Jyoti |
| Winning in Service Markets: Success through People, Technology and Strategy | " | 978-1-944659-04-2 | 2016 | |
| Winning in Service Markets: Success through People, Technology and Strategy | Paperback | 978-1-944659-05-9 | 2016 | |
| ラブロック&ウィルツのサービス・マーケティング raburokku&uirutsunosaーbisu・maーketeingu | 単行本（ソフトカバー） | 978-4-89471-297-3 | 2008 | クリストファー ラブロック · ヨッヘン ウィルツ · Christopher H. Lovelock |
McGraw-Hill · McGraw-Hill Education · PEARSON (France) · Pearson · Pearson Education · Prentice Hall · Springer · ピアソンエデュケーション (piasonedeyukeーshon)