| title | media type | ISBN-13 | year of publica-
tion | other author(s) |
|---|
| MP Service Management with student CD with Service Model CD | Hardcover | 978-0-07-295958-1 | 2003 | Mona J Fitzsimmons |
| New Service Development: Creating Memorable Experiences | " | 978-0-7619-1741-0 | 1999 | Mona J. Fitzsimmons |
| New Service Development: Creating Memorable Experiences | Paperback | 978-0-7619-1742-7 | 1999 |
| Service Management | " | 978-0-07-128927-6 | 2010 |
| Service Management | Hardcover | 978-0-07-337783-4 | 2008 | Mona J. Fitzsimmons |
| Service Management | Paperback | 978-0-07-124440-4 | 2005 |
| Service Management | Hardcover | 978-0-07-298230-5 | 2005 |
| Service Management | Paperback | 978-0-07-121643-2 | 2003 | Mona J. Fitzsimmons |
| Service Management for Competitive Advantage | Hardcover | 978-0-07-021217-6 | 1994 | " |
| Service Management: Operations, Strategy, and Information Technology | " | 978-0-07-121457-5 | 2004 | " |
| Service Management: Operations, Strategy, and Information Technology | " | 978-0-07-282373-8 | 2004 | " |
| Service Management: Operations, Strategy, and Information Technology | " | 978-0-07-231267-6 | 2000 |
| Service Management: Operations, Strategy, and Information Technology | " | 978-0-07-021760-7 | 1997 | Mona J. Fitzsimmons |
| Service Management: Operations, Strategy, and Information Technology with Student CD-Rom Mandatory Package | " | 978-0-07-242419-5 | 2000 | Mona J Fitzsimmons |
| Service Management: Operations, Strategy, Information Technology | " | 978-0-07-802407-8 | 2014 | Mona J. Fitzsimmons · Sanjeev K. Bordoloi |
| Service Management: Operations, Strategy, Information Technology | Paperback | 978-1-259-17308-0 | 2014 | Mona J. Fitzsimmons · Sanjeev Bordoloi |
| Service Management: Operations, Strategy, Information Technology | " | 978-1-259-01065-1 | 2013 | Mona J. Fitzsimmons · Sanjeev K. Bordoloi |
| Service Management: Operations, Strategy, Information Technology | Hardcover | 978-0-07-340335-9 | 2010 |
| Service Management: Operations, Strategy, Information Technology | Paperback | 978-0-07-126346-7 | 2007 |
| Service Management: Operations, Strategy, Information Technology with Student CD | Hardcover | 978-0-07-312258-8 | 2005 |
| Service Management: Operations, Strategy, Information Technology with Student Cd By James a Fitzsimm | Paperback | 978-0-07-061566-3 | 2005 |
| Service Management: Operations, Strategy, Information Technology w/Student CD | Hardcover | 978-0-07-722849-1 | 2007 | Mona J Fitzsimmons |
| Service Management + Service Model Software Access Card: | " | 978-0-07-784120-1 | 2013 |
| Service Management w/ Student CD-Rom | " | 978-0-07-286820-3 | 2003 | Mona J. Fitzsimmons · James Fitzsimmons · Mona Fitzsimmons |
| Service Operations Management | " | 978-0-07-021215-2 | 1982 |