by James A. Fitzsimmons
Paperback
ISBN: 978-0-07-126346-7
ISBN-10: 0-07-126346-2
McGraw-Hill · 2007
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by James A. FitzsimmonsPaperback
ISBN: 978-0-07-126346-7 ISBN-10: 0-07-126346-2 McGraw-Hill · 2007 |
| See also: | ||
| 2013 | Paperback | Service Management |
| 2010 | Hardcover | Service Management: Operations, Strategy, Information Technology |
| Hardcover | Service Management: Operations, Strategy, Information Technology | |