Hardcover
details (USA).
(see also: eBook (Kindle))
details (United Kingdom).
(see also: eBook (Kindle))
details (Germany).
(see also: Kindle Ausgabe)
details (Canada).
(see also: eBook (Kindle))
ISBN: 978-0-07-802407-8
ISBN-10: 0-07-802407-2
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Hardcover details (USA). details (United Kingdom). details (Germany). details (Canada). ISBN: 978-0-07-802407-8 ISBN-10: 0-07-802407-2 |
| See also (possibly by other authors): | ||
| 2010 | Hardcover | Service Management: Operations, Strategy, Information Technology |
| 2007 | Paperback | Service Management: Operations, Strategy, Information Technology |