by James A. Fitzsimmons
Hardcover
ISBN: 978-0-07-340335-9
ISBN-10: 0-07-340335-0
McGraw-Hill · 2010
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by James A. FitzsimmonsHardcover
ISBN: 978-0-07-340335-9 ISBN-10: 0-07-340335-0 McGraw-Hill · 2010 |
| See also: | ||
| 2013 | Paperback | Service Management |
| 2007 | Paperback | Service Management: Operations, Strategy, Information Technology |
| Hardcover | Service Management: Operations, Strategy, Information Technology | |