Service Management: Operations, Strategy, Information Technology (Custom Edition for Baruch College)

Information

by: James A. Fitzsimmons · Mona J. Fitzsimmons · Sanjeev Bordoloi

Paperback

ISBN: 978-1-259-17308-0

ISBN-10: 1-259-17308-9

McGraw-Hill/Irwin · 2014

See also:
2013PaperbackService Management: Operations, Strategy, Information Technology (Int'l Ed)
2010HardcoverService Management: Operations, Strategy, Information Technology
2007PaperbackService Management: Operations, Strategy, Information Technology
 HardcoverService Management: Operations, Strategy, Information Technology