| title | media type | ISBN-13 | year of publica-
tion | other author(s) |
|---|
| Connect Access Card for Service Management: Operations, Strategy, Information Technology | Printed Access Code | 978-1-260-16709-2 | 2018 | James A Fitzsimmons Seay Professor of Business Emeritus · Sanjeev K. Bordoloi |
| Loose Leaf for Service Management: Operations, Strategy, Information Technology | Paperback | 978-1-260-16714-6 | 2018 | James A Fitzsimmons Seay Professor of Business Emeritus · Sanjeev K. Bordoloi |
| MP Service Management with Service Model Software Access Card | Printed Access Code | 978-0-07-784120-1 | 2013 | James A. Fitzsimmons · Sanjeev Bordoloi |
| MP Service Management with student CD with Service Model CD | Hardcover | 978-0-07-295958-1 | 2003 | James A Fitzsimmons |
| New Service Development: Creating Memorable Experiences | " | 978-0-7619-1741-0 | 1999 | James A. Fitzsimmons |
| New Service Development: Creating Memorable Experiences | Paperback | 978-0-7619-1742-7 | 1999 | " |
| Service Management | " | 978-1-259-01065-1 | 2013 |
| Service Management | Hardcover | 978-0-07-337783-4 | 2008 | James A. Fitzsimmons |
| Service Management | Paperback | 978-0-07-121643-2 | 2003 | " |
| Service Management for Competitive Advantage | Hardcover | 978-0-07-021217-6 | 1994 | " |
| Service Management Operations: Operations, Strategy, And Information Technology | " | 978-0-07-298230-5 | 2005 | " |
| Service Management: Operations, Strategy, and Information Technology | " | 978-0-07-121457-5 | 2004 | " |
| Service Management: Operations, Strategy, and Information Technology | " | 978-0-07-282373-8 | 2004 | " |
| Service Management: Operations, Strategy, and Information Technology | " | 978-0-07-021760-7 | 1997 | " |
| Service Management: Operations, Strategy, and Information Technology with Student CD-Rom Mandatory Package | " | 978-0-07-242419-5 | 2000 | James A Fitzsimmons |
| Service Management: Operations, Strategy, Information Technology | " | 978-0-07-802407-8 | 2014 | James A. Fitzsimmons · Sanjeev K. Bordoloi |
| Service Management: Operations, Strategy, Information Technology | Paperback | 978-1-259-17308-0 | 2014 | James A. Fitzsimmons · Sanjeev Bordoloi |
| Service Management: Operations, Strategy, Information Technology | " | 978-0-07-126346-7 | 2007 |
| Service Management: Operations, Strategy, Information Technology w/Student CD | Hardcover | 978-0-07-722849-1 | 2007 | James A Fitzsimmons |
| Service Management w/ Student CD-Rom | " | 978-0-07-286820-3 | 2003 | James A. Fitzsimmons · James Fitzsimmons · Mona Fitzsimmons |
| Service Model software Access Card | Printed Access Code | 978-0-07-749886-3 | 2013 | James A Fitzsimmons Seay Professor of Business Emeritus · Sanjeev K. Bordoloi |