D D · D G · Dwayne Gremler
McGraw-Hill · McGraw-Hill Education
| title | media type | ISBN-13 | year of publica- tion | other author(s) |
|---|---|---|---|---|
| Marketing dei servizi | Copertina flessibile | 978-88-386-6451-9 | 2008 | Valarie A. Zeithaml · Mary Jo Bitner |
| Services Marketing, 6th Edition, Indian Edition | Paperback | 978-1-259-02681-2 | 2013 | Valarie A Zeithaml · Mary Jo Bitner · Ajay Pandit |
| Services Marketing | " | 978-0-07-713171-5 | 2012 | Alan Wilson · Valarie A. Zeithaml · Mary Jo Bitner |
| Services Marketing | Taschenbuch | 978-0-07-126393-1 | 2008 | Valerie A. Zeithaml · Mary Jo Bitner |
| Services Marketing | Paperback | 978-0-07-124496-1 | 2005 | Valarie A. Zeithaml · Mary Jo Bitner |
| Services Marketing | Hardcover | 978-0-07-296194-2 | 2005 | Valarie A. Zeithaml · Mary Jo Bitner |
| Services Marketing | Paperback | 978-0-07-114881-8 | 2002 | Valarie A. Zeithaml · Mary Jo Bitner |
| Services Marketing | Hardcover | 978-0-07-247142-7 | 2002 | Valarie Zeithaml · Mary Jo Bitner |
| Services Marketing | " | 978-0-07-078250-1 | 1996 | Valarie A. Zeithaml · Mary Jo Bitner |
| Services Marketing: Integrating Customer Focus Across the Firm | " | 978-0-07-811210-2 | 2017 | Valarie A. Zeithaml · Mary Jo Bitner |