Leonard A. Schlesinger

titlemedia typeISBN-13year of publica-
tion
other author(s)
Action Trumps Everything: Creating What You Want in an Uncertain WorldPaperback978-0-9831319-1-52010Charles F Kiefer · Paul B. Brown
Just Start: Take Action, Embrace Uncertainty, Create the FutureHardcover978-1-4221-4361-22012Charles F. Kiefer
Managing Behavior in Organizations: Text, Cases, Readings   "978-0-07-055332-31983
Managing Behaviour in Organizations: Text, Cases and ReadingsPaperback978-0-07-066546-01984
Quality of Work Life and the SupervisorHardcover978-0-03-061598-61982
The Service Profit Chain   "978-0-684-83256-21997James L. Heskett · W. Earl Sasser
The Value Profit Chain: Treat Employees Like Customers and Customers Like EmployeesPaperback978-1-4767-9998-82014James L. Heskett · W. Earl Sasser Jr.
The Value Profit Chain: Treat Employees Like Customers and Customers Like EmployeesHardcover978-0-7432-2569-42003James L. Heskett · W. Earl Sasser
What Great Service Leaders Know and Do: Creating Breakthroughs in Service Firms   "978-1-62656-584-52015James L. Heskett · W. Earl Sasser

A.S. · A. Schlesinger · L a · L.S. · Leonard A.

Berrett-Koehler Publishers · Harvard Business Review Press · Holt McDougal · Innovation Associates, Incorporated · McGraw-Hill · Scribners · Simon & Schuster

 

Leonard A. Slade