Asq Pr

year of publication	ISBN	author(s)	title
1985	978-0-87389-007-6	William Q. Meeker · Gerald J. Hahn	How to Plan an Accelerated Life Test: Some Practical Guidelines (The ASQC Basic References in Quality Control, Vol. 10) (The Asqc Basic References in Quality Control ; V. 10)
1983	978-0-87389-018-2	Wayne Nelson	How to Analyze Reliability Data (The ASQC basic references in quality control. Statistical techniques)
1990	978-0-87389-021-2	John A. Cornell	How to Run Mixture Experiments for Product Quality (ASQC Basic References in Quality Control)
1989	978-0-87389-051-9	John L. Herrmann	Leadership and Wealth
''	978-0-87389-058-8	Robert C. Camp	Benchmarking: The Search for Industry Best Practices That Lead to Superior Performance
''	978-0-87389-062-5	John T Burr	SPC tools for operators
2002	978-0-87389-076-2	Walter A. Shewhart	Economic Control of Quality of Manufactured Product
1990	978-0-87389-083-0	Richard A. Maass · John O. Brown · James L. Bossert	Supplier Certification: A Continuous Improvement Strategy
''	978-0-87389-086-1	Robert A. Dovich	Reliability Statistics(H0601)
''	978-0-87389-104-2	Samuel S. Shapiro	How to Test Normality and Other Distributional Assumptions (The ASQC basic references in quality control: statistical techniques)
1992	978-0-87389-141-7	Robert A. Dovich	Quality Engineering Statistics
1993	978-0-87389-151-6	Robin L. Lawton	Creating a Customer-Centered Culture: Leadership in Quality, Innovation, and Speed
1995	978-0-87389-240-7	B. Scott Parsowith	Fundamentals of Quality Auditing
1995	978-0-87389-257-5	Michael W. Lowenstein	Customer Retention: An Integrated Process for Keeping Your Best Customers
1994	978-0-87389-266-7	Dianne Galloway	Mapping Work Processes
''	978-0-87389-287-2	David W. Hutton	The Change Agents' Handbook: A Survival Guide for Quality Improvement Champions
1995	978-0-87389-296-4	Robert C. Camp	Business Process Benchmarking (The Asqc Total Quality Management)
''	978-0-87389-300-8	D. H. Stamatis	Failure Mode and Effect Analysis: FMEA from Theory to Execution
''	978-0-87389-312-1	Eugenia K. Brumm	Managing Records for ISO 9000 Compliance
1996	978-0-87389-339-8	Joseph N. Kelada	Integrating Reengineering With Total Quality
''	978-0-87389-351-0	Asq Chemical & Process Industries Divisi	Specifications for the Chemical and Process Industries: A Manual for Development and Use
1997	978-0-87389-358-9	T. J. Cartin · Donald J. Jacoby	A Review of Managing Quality and a Primer for the Certified Quality Manager Exam
1997	978-0-87389-362-6	Bob E. Hayes	Measuring Customer Satisfaction: Survey Design, Use, and Statistical Analysis Methods, Second Edition
1996	978-0-87389-364-0	Sheila Kessler	Measuring and Managing Customer Satisfaction: Going for the Gold
1997	978-0-87389-370-1	William H. Dettmer	Goldratt's Theory of Constraints: A Systems Approach to Continuous Improvement
''	978-0-87389-373-2	William A. Levinson · Frank Tumbelty	Transparency Masters to Accompany Spc Essentials and Productivity Improvement: A Manufacturing Approach
''	978-0-87389-374-9	Janice L. Smith	The Quality Audit Handbook
1996	978-0-87389-377-0	Kimberly A. Trautman	The FDA and Worldwide Quality System Requirements Guidebook for Medical Devices
1997	978-0-87389-379-4	Pascal Dennis	Quality, Safety, and Environment: Synergy in the 21st Century
1999	978-0-87389-387-9	American Society for Quality · Quality Management Division · Asq Chemical & Process Industries Divisi	Certified Quality Manager Handbook
1998	978-0-87389-388-6	Robert C. Camp	Global Cases in Benchmarking: Best Practices from Organizations Around the World
1999	978-0-87389-391-6	Karen Bemowski · Brad Stratton	101 Good Ideas: How to Improve Just About Any Process
1998	978-0-87389-394-7	Gerald F. Smith	Quality Problem Solving
1997	978-0-87389-405-0	Terry G. Vavra	Improving Your Measurement of Customer Satisfaction: A Guide to Creating, Conducting, Analyzing, and Reporting Customer Satisfaction Measurement Programs
1998	978-0-87389-406-7	Asq	Qs-9000 Worldwide Certified Company Directory
1996	978-0-87389-412-8	Mark L. Blazey	Insights to Excellence 1996: An Inside Look at the 1996 Baldridge Award Criteria
''	978-0-87389-418-0	Paul H. Selden	Sales Process Engineering: A Personal Workshop
1997	978-0-87389-421-0	C. Robert Pennella	Managing the Metrology System
1999	978-0-87389-428-9	T. J. Cartin	Principles and Practices of Organizational Performance Excellence
''	978-0-87389-429-6	Karen R. Fauss	Continuous Improvement in the Primary Classroom: Language Arts Grades K-3 (Asq Continuous Improvement Series)
2000	978-0-87389-432-6	Carolyn Ayres	Continuous Improvement in the Mathematics Classroom
1999	978-0-87389-436-4	Vahe A. Kazandjian · Terry R. Lied	Healthcare Performance Measurement: Systems Designs and Evaluation
1998	978-0-87389-437-1	H. William Dettmer	Breaking the Constraints to World-Class Performance
1999	978-0-87389-439-5	American Society for Quality Control · Asq Chemical & Process Industries DIV	Quality Assurance for the Chemical and Process Industries: A Manual of Good Practices
1998	978-0-87389-442-5	William F. Alexander · Richard W. Serfass	Futuring Tools for Strategic Quality Planning in Education
1999	978-0-87389-443-2	Jack Campanella	Principles of Quality Costs: Principles, Implementation, and Use
1999	978-0-87389-444-9	Larry B. Barrentine	An Introduction to Design of Experiments: A Simplified Approach
2000	978-0-87389-446-3	Marilyn R. Block	Identifying Environmental Aspects and Impacts
1999	978-0-87389-452-4	D. Lynn Kelley	How to Use Control Charts for Healthcare
2000	978-0-87389-453-1	Derek R. Allen · T. R. N. Rao	Analysis of Customer Satisfaction Data
1999	978-0-87389-455-5	Gordon Harnack	Mastering and Managing the FDA Maze: Medical Device Overview: A Training and Management Desk Reference for Manufacturers Regulated by the Food and Drug Administration
''	978-0-87389-458-6	Mark L. Blazey · Karen S. Davison · John P. Evans	Insights to Performance Excellence in Education 1999: An Inside Look at the 1999 Baldrige Award Criteria for Education
''	978-0-87389-459-3	Karolyn J. Snyder · Michele Acker-Hocevar · Kristen Snyder	Living on the Edge of Chaos: Leading Schools into the Global Age
''	978-0-87389-460-9	Asq Quality Audit Division	The Quality Audit Handbook
''	978-0-87389-465-4	Quality Excellence for suppliers of Telecommunications Forum	Tl 9000 Quality System Metrics: Release 2.5: Quality Excellence for Suppliers of Telecommunications Forum (Quest Forum)
1999	978-0-87389-466-1	Tom Fagerhaug	Root Cause Analysis: Simplified Tools and Techniques
2000	978-0-87389-467-8	Stuart J. Janis · Janice E. Shade	Improving Performance Through Statistical Thinking
''	978-0-87389-473-9	David W. Hutton	From Baldrige to the Bottom Line: A Road Map for Organizational Change and Improvement
2001	978-0-87389-475-3	Kenneth S. Stephens	The Handbook of Applied Acceptance Sampling: Plans, Procedures & Principles
2000	978-0-87389-476-0	Denis Pronovost	Internal Quality Auditing
''	978-0-87389-482-1	Randall L. Goodden	Product Liability Prevention: A Strategic Guide
''	978-0-87389-486-9	J. P. Russell · Terry Regel	After the Quality Audit: Closing the Loop on the Audit Process
''	978-0-87389-487-6	Duke Okes · Russell T. Westcott	The Certified Quality Manager Handbook
2000	978-0-87389-489-0	Harry W. McLean	Halt, Hass, and Hasa Explained: Accelerated Reliability Techniques
''	978-0-87389-490-6	Earl Naumann · Steven H. Hoisington	Customer Centered Six Sigma: Linking Customers, Process Improvement, and Financial Results
2001	978-0-87389-491-3	Donald C. Singer	A Laboratory Quality Handbook of Best Practices and Relevant Regulations
''	978-0-87389-495-1	Kent A. Keeney	The ISO9001: 2000 Audit Kit
''	978-0-87389-500-2	Terry G. Vavra	Customer Satisfaction Measurement Simplified: A Step-by-Step Guide for ISO 9001:2000 Certification
2002	978-0-87389-501-9	Derek R. Allen · Morris Wilburn	Linking Customer and Employee Satisfaction to the Bottom Line
2001	978-0-87389-502-6	Roger W. Berger · Donald W. Benhow	The Certified Quality Engineer Handbook
''	978-0-87389-503-3	Not Available	Trusting Measurement Results in the Chemical and Process Industries
2001	978-0-87389-506-4	Dennis R. Arter · J. P. Russell	Iso Lesson Guide 2000: Pocket Guide to Q9001 2000
''	978-0-87389-508-8	Charles A. Cianfrani · Joseph J. Tsiakals · John E. West · Jack E. West	Iso 9001: 2000 Explained
''	978-0-87389-515-6	Herbert C. Monnich Jr.	Iso 9001:2000 for Small and Medium Sized Businesses
''	978-0-87389-521-7	Taz Daughtrey	Fundamental Concepts for the Software Quality Engineer
''	978-0-87389-525-5	Melissa G. Hartman	Fundamental Concepts of Quality Improvement
2002	978-0-87389-529-3	John E. Bauer · Grace L. Duffy · Russ Westcott	The Quality Improvement Handbook
2002	978-0-87389-532-3	William A. Levinson · Raymond A. Rerick	Lean Enterprise: A Synergistic Approach to Minimizing Waste
''	978-0-87389-534-7	Ken Miller · Robin L. Lawton	The Change Agent's Guide to Radical Improvement
2001	978-0-87389-535-4	Shri Krishna Kimothi	Uncertainty of Measurements: Physical and Chemical Metrology: Impact & Analysis
2002	978-0-87389-551-4	Jeffrey N. Lowenthal	Defining and Analyzing a Business Process: A Six Sigma Pocket Guide
''	978-0-87389-553-8	Charles A. Cianfrani · Jack West	Cracking the Case of ISO 9001:2000 for Manufacturing
''	978-0-87389-554-5	Charles A. Cianfrani · John E. West · Jack West	Cracking the Case of ISO 9001:2000 for Service
''	978-0-87389-555-2	Kevin R. Grimes	ISO 9001:2000 A Practical Quality Manual Explained
2002	978-0-87389-556-9	William Lareau	Office Kaizen: Transforming Office Operations into a Strategic Competitive Advantage
''	978-0-87389-557-6	Larry B. Barrentine	Concepts for R&R Studies
2003	978-0-87389-558-3	Donald W. Benbow · Ahmad K. Elshennawy · H. Fred Walker	The Certified Quality Technician Handbook
2002	978-0-87389-559-0	Sheila Kessler	Customer Satisfaction Toolkit for ISO 9001:2000
''	978-0-87389-560-6	J. P. Russell	The Internal Auditing Pocket Guide
''	978-0-87389-561-3	Garry Schultz	The Customer Care and Contact Center Handbook
2003	978-0-87389-562-0	Raymond G. Carey · Larry V. Stake	Improving Healthcare With Control Charts: Basic and Advanced Spc Methods and Case Studies
2002	978-0-87389-566-8	Steven M. Zimmerman · Marjorie L. Icenogle	Statistical Quality Control Using Excel
2003	978-0-87389-569-9	Lee Jenkins	Improving Student Learning: Applying Deming's Quality Principles in Classrooms
2002	978-0-87389-570-5	Dennis R. Arter	Quality Audits for Improved Performance, Third Edition
2003	978-0-87389-577-4	Dennis R. Arter · Charles A. Cianfrani · Jack West	How to Audit the Process-Based QMS
''	978-0-87389-578-1	Charles G. Cobb	From Quality to Business Excellence: A Systems Approach to Management
2003	978-0-87389-579-8	G. Dennis Beecroft · Grace L. Duffy · John W. Moran	The Executive Guide to Improvement and Change
''	978-0-87389-585-9	C. M. Fisher · James T. Schutta	Developing New Services: Incorporating the Voice of the Customer into Strategic Service Development
2005	978-0-87389-591-0	Donald W. Benbow · Thomas M. Kubiak	The Certified Six Sigma Black Belt Handbook
2004	978-0-87389-592-7	Jack West · Charles A. Cianfrani	Unlocking The Power Of Your Quality Management System: Keys To Performance Improvement
''	978-0-87389-593-4	Derek R. Allen	Customer Satisfaction Research Management: A Comprehensive Guide to Integrating Customer Loyalty and Satisfaction Metrics in the Management of Complex Organizations
2003	978-0-87389-594-1	Vivek Nanda	Iso 9001:2000 Achieving Compliance and Continuous Improvement in Software Development Companies
''	978-0-87389-595-8	J. P. Russell	The Process Auditing Techniques Guide
''	978-0-87389-598-9	D. H. Stamatis	Failure Mode and Effect Analysis: FMEA from Theory to Execution
2003	978-0-87389-603-0	H. William Dettmer	Strategic Navigation: A Systems Approach to Business Strategy
''	978-0-87389-604-7	Clifford Fiore	Lean Strategies for Product Development: Achieving Breakthrough Performance in Bringing Products to Market
''	978-0-87389-606-1	C. Robert Pennella	Managing the Metrology System, Third Edition
''	978-0-87389-607-8	John G. Conyers · Robert Ewy	Charting Your Course: Lessons Learned During the Journey Toward Performance Excellence
''	978-0-87389-608-5	Bryce E., Sr. Carson	Iso 9001:2000: A New Paradigm for Healthcare
2003	978-0-87389-610-8	Stephen Hacker · Tammy Roberts	Transformational Leadership: Creating Organizations of Meaning
''	978-0-87389-612-2	Robert Barry	Nan: A Six Sigma Mystery
''	978-0-87389-613-9	Elaine Whitmore	Development of FDA-Regulated Medical Products: Prescription Drugs, Biologics, and Medical Devices
2004	978-0-87389-617-7	Roderick A., Ph.D. Munro	Automotive Internal Auditor Pocket Guide: Process Auditing to Iso/ts 16949:2002
''	978-0-87389-618-4	Jack B. Revelle	Quality Essentials: A Reference Guide from A to Z
''	978-0-87389-620-7	Jay L. Bucher	The Metrology Handbook
2004	978-0-87389-629-0	James L. Bossert	Supplier Management Handbook
''	978-0-87389-631-3	ASQ Statistics Division	Glossary and Tables for Statistical Quality Control, Fourth Edition
''	978-0-87389-632-0	Lee Jenkins	Permission to Forget: And Nine Other Root Causes of America's Frustration with Education
''	978-0-87389-634-4	Brooks Carder and Patrick Ragan	Measurement Matters: How Effective Assessment Drives Business And Safety Performance
''	978-0-87389-635-1	Kenneth S. Stephens	Juran, Quality, and a Century of Improvement: The Best on Quality Book Series of the International Academy for Quality, Volume 15
2004	978-0-87389-636-8	Russ Westcott	Simplified Project Management For The Quality Professional: Managing Small And Medium-size Projects
''	978-0-87389-637-5	Paul G. Mathews	Design of Experiments With MINITAB
2005	978-0-87389-639-9	Nancy R. Tague	Quality Toolbox
''	978-0-87389-641-2	Paul C. Palmes	Process Driven Comprehensive Auditing: A New Way to Conduct ISO 9001:2000 Internal Audits
''	978-0-87389-642-9	Bhisham C. Gupta · H. Fred Walker	Applied Statistics For The Six Sigma Green Belt
''	978-0-87389-644-3	Karen Welch	The Process Approach Audit Checklist for Manufacturing
2005	978-0-87389-646-7	Stefan H. Steiner · R. Jock Mackay	Statistical Engineering: An Algorithm for Reducing Variation in Manufacturing Processes
''	978-0-87389-647-4	Chip Caldwell · Jim Brexler · Tom Gillem	Lean-Six Sigma for Healthcare: A Senior Leader Guide to Improving Cost and Throughput
''	978-0-87389-649-8	Mark W. Morgan	The Path To Profitable Measures: 10 Steps To Feedback That Fuels Performance
''	978-0-87389-650-4	David S. Fearon · Steven A. Cavaleri	Inside Knowledge: Rediscovering the Source of Performance Improvement
''	978-0-87389-653-5	Margaret A. Byrnes · Jeanne C. Baxter	There Is Another Way! Launch a Baldrige-Based Quality Classroom
2005	978-0-87389-654-2	Karen Welch	TS 16949: Insights from a Third Party Auditor with a Process Approach Audit Checklist
''	978-0-87389-655-9	Ellis R. Ott · Edward G. Schilling · Dean V. Neubauer	Process Quality Control: Troubleshooting And Interpretation of Data
''	978-0-87389-657-3	Robert Chalice	Stop Rising Healthcare Costs Using Toyota Lean Production Methods: 38 Steps for Improvement
2006	978-0-87389-659-7	R. Eric Reidenbach · Reginald W. Goeke	Value-Driven Channel Strategy: Extending the Lean Approach
2005	978-0-87389-660-3	Pat Townsend · Joan Gebhardt	Quality Makes Money
''	978-0-87389-662-7	Robert Pfannerstill	The Progressive Audit: A Toolkit for Improving Your Organizational Quality Culture
''	978-0-87389-663-4	Lon Roberts	Spc for Right-Brain Thinkers: Process Control for Non-Statisticians
2005	978-0-87389-666-5	J. P. Russell	The ASQ Auditing Handbook
2006	978-0-87389-667-2	Bryan Dodson	The Weibull Analysis Handbook, Second Ed
2005	978-0-87389-668-9	Ken Imler	Get It Right: A Guide to Strategic Quality Systems
2006	978-0-87389-670-2	Joe Kausek	The Management System Auditor's Handbook
2005	978-0-87389-671-9	Samuel E. Windsor	Transactional Six Sigma for Green Belts: Maximizing Service And Manufacturing Processes
''	978-0-87389-672-6	Robert W. Bauer · Sandra S. Bauer	The Team Effectiveness Survey Workbook
2006	978-0-87389-674-0	Thomas H. Faris	Safe and Sound Software: Creating an Efficient and Effective Quality System for Software Medical Device Organizations
2005	978-0-87389-675-7	Jean Harvey	Managing Service Delivery Processes: Linking Strategy to Operations
2006	978-0-87389-676-4	Paul C. Palmes	The Magic of Self-Directed Work Teams: A Case Study in Courage and Culture Change
''	978-0-87389-677-1	Debashis Sarkar	5S for Service Organizations and Offices: A Lean Look at Improvements
2005	978-0-87389-678-8	Russell T. Westcott	The Certified Manager of Quality/organizational Excellence Handbook, Third Edition
2006	978-0-87389-679-5	Margaret A. Byrnes · Jeanne C. Baxter	The Principal's Leadership Counts! Launch a Baldrige-Based Quality School
''	978-0-87389-680-1	R. Eric Reidenbach · Reginald W. Goeke	Competing for Customers and Winning with Value: Breakthrough Strategies for Market Dominance
''	978-0-87389-681-8	Lloyd O. Roettger, and Caroline Roettger Lee Jenkins	Boot Camp for Leaders in K-12 Education: Continuous Improvement
2006	978-0-87389-683-2	R. Eric Reidenbach	Strategic Six Sigma for Champions: Keys to Sustainable Competitive Advantage
2007	978-0-87389-686-3	Bhisham C. Gupta and H. Fred Walker	Statistical Quality Control for the Six Sigma Green Belt (Asq Quality Press)
2008	978-0-87389-687-0	Bjørn Andersen · Tom Fagerhaug · Bjørnar Henriksen · and Lars E. Onsøyen	Mapping Work Processes, Second Edition
2006	978-0-87389-690-0	ASQ Quality Management Division	The Quality Improvement Handbook, Second Edition
''	978-0-87389-691-7	William D. Mawby	Make Your Destructive, Dynamic, and Attribute Measurement System Work For You
''	978-0-87389-692-4	Bjorn Andersen · Tom Fagerhaug	Root Cause Analysis: Simplified Tools And Techniques
''	978-0-87389-696-2	Michael J. Pestorius	Applying the Science of Six Sigma to the Art of Sales and Marketing
''	978-0-87389-697-9	Sandra Cokeley · Margaret A. Bymes · Geri Markley · Suzanne Keely	Transformation to Performance Excellence
2008	978-0-87389-698-6	Roderick A. · Ph.D. Munro · Matthew J. Maio · Mohamed B. Nawaz · Govindarajan Ramu · Daniel J. Zrymiak	The Certified Six Sigma Green Belt Handbook, First Edition
2006	978-0-87389-700-6	Roger W. Berger · Donald W. Benbow · Ahmad K. Elshennawy · and H. Fred Walker · editors	The Certified Quality Engineer Handbook, Second Edition
2006	978-0-87389-701-3	Thomas Zidel	A Lean Guide to Transforming Healthcare: How to Implement Lean Principles in Hospitals, Medical Offices, Clinics, and Other Healthcare Organizations
''	978-0-87389-703-7	Steve Benjamin	The Quality Rubric: A Systematic Approach for Implementing Quality Principles And Tools in Classrooms And Schools
''	978-0-87389-704-4	Jay L. Bucher	The Quality Calibration Handbook: Developing and Managing a Calibration Program
2007	978-0-87389-705-1	Joe Kausek	Environmental Management Quick and Easy: Creating an Effective ISO 14001 EMS in Half the Time
''	978-0-87389-706-8	ASQ Food · Drug · and Cosmetic Division	The Certified HACCP Auditor Handbook
''	978-0-87389-707-5	Mawby · William D.	Project Portfolio Selection for Six Sigma
2007	978-0-87389-710-5	J.P. Russell	The Internal Auditing Pocket Guide: Preparing, Performing, Reporting and Follow-up, Second Edition
''	978-0-87389-713-6	Robert Chalice	Improving Healthcare Using Toyota Lean Production Methods: 46 Steps for Improvement
''	978-0-87389-716-7	Wood · Douglas C.	The Executive Guide to Understanding and Implementing Quality Cost Programs: Reduce Operating Expenses and Increase Revenue (Asq Quality Management Division Economics of Quality Book)
''	978-0-87389-717-4	Denis Leonard and Mac McGuire	The Executive Guide to Understanding and Implementing the Baldrige Criteria: Improve Revenue and Create Organizational Excellence (Asq Quality Management Division Economics of Quality Book Series)
''	978-0-87389-718-1	Pat Townsend · Joan Gebhardt	The Executive Guide to Understanding and Implementing Employee Engagement Programs: Expand Production Capacity, Increase Revenue, and Save Jobs (The ... Division Economies of Quality Book Series)
2007	978-0-87389-719-8	Andersen · Bjørn	Business Process Improvement Toolbox, Second Edition
''	978-0-87389-720-4	Sue Carroll · Taz Daughtrey	Fundamental Concepts for the Software Quality Engineer, Volume 2
2008	978-0-87389-721-1	Donald W. Benbow and Hugh W. Broome	The Certified Reliability Engineer Handbook
2007	978-0-87389-722-8	Victor Sower · Jo Ann Duffy · Gerald Kohers	Benchmarking for Hospitals: Achieving Best-in-class Performance Without Having to Reinvent the Wheel
''	978-0-87389-723-5	H. William Dettmer	The Logical Thinking Process: A Systems Approach to Complex Problem Solving
''	978-0-87389-724-2	Debashis Sarkar	Lean for Service Organizations and Offices: A Holistic Approach for Achieving Operational Excellence and Improvements
''	978-0-87389-725-9	Crossley · Mark L.	The Desk Reference of Statistical Quality Methods, Second Edition
2008	978-0-87389-728-0	Mark L. Blazey	Insights to Performance Excellence 2008: An Inside Look at the 2008 Baldrige Award Criteria
2009	978-0-87389-730-3	Linda Westfall	The Certified Software Quality Engineer Handbook
2008	978-0-87389-731-0	H. Fred Walker · Ahmad K. Elshennawy · Bhisham C. Gupta · Mary McShane Vaughn	The Certified Quality Inspector Handbook
2009	978-0-87389-732-7	T.M. Kubiak and Donald W. Benbow	The Certified Six Sigma Black Belt Handbook, Second Edition
2009	978-0-87389-735-8	Kathleen J. Goonan · MD · Joseph A. Muzikowski · and Patricia K. Stoltz	Journey to Excellence: How Baldrige Health Care Leaders Succeed
2008	978-0-87389-736-5	Thomas Schoenfeldt	A Practical Application of Supply Chain Management Principles
''	978-0-87389-739-6	Nicholas L. Squeglia	Zero Acceptance Number Sampling Plans, Fifth Edition
''	978-0-87389-740-2	Amiram Daniel and Edward Kimmelman	The FDA and Worldwide Quality System Requirements Guidebook for Medical Devices, Second Edition
''	978-0-87389-741-9	Karolyn J. Snyder · Michele Acker-Hocevar · Kristen M. Snyder	Living on the Edge of Chaos: Leading Schools into the Global Age, Second Edition
''	978-0-87389-743-3	Bob E. Hayes	Measuring Customer Satisfaction and Loyalty: Survey Design, Use, and Statistical Analysis Methods
2008	978-0-87389-745-7	Connie M. Borror · editor	The Certified Quality Engineer Handbook, Third Edition
''	978-0-87389-748-8	J.P. Russell and Dennis Arter	ISO Lesson Guide 2008: Pocket Guide to ISO 9001 2008
2009	978-0-87389-749-5	Kim H. Pries	Six Sigma for the New Millennium: A CSSBB Guidebook, Second Edition
''	978-0-87389-750-1	Charles A. Cianfrani · John E. West · and Joseph J. Tsiakals	ISO 9001:2008 Explained, Third Edition
''	978-0-87389-751-8	Anne W. Phillips	ISO 9001:2008 Internal Audits Made Easy: Tools, Techniques, and Step-By-Step Guidelines for Successful Internal Audits, Third Edition
''	978-0-87389-754-9	Paul C. Palmes	Process Driven Comprehensive Auditing: A New Way to Conduct ISO 9001:2008 Internal Audits, Second Edition
2009	978-0-87389-755-6	Mark L. Blazey	Insights to Performance Excellence 2009-2010: An Inside Look at the 2009-2010 Baldrige Award Criteria
''	978-0-87389-758-7	Ron Bialek · John W. Moran · Grace L. Duffy	The Public Health Quality Improvement Handbook
''	978-0-87389-760-0	Roderick A. Munro	Lean Six Sigma for the Healthcare Practice: A Pocket Guide
''	978-0-87389-764-8	Duke Okes	Root Cause Analysis: The Core of Problem Solving and Corrective Action
''	978-0-87389-766-2	Harry W. McLean	HALT, HASS, and HASA Explained: Accelerated Reliability Techniques, Revised Edition
2009	978-0-87389-767-9	Judith Ann Pauley and Joseph F. Pauley	Communication: The Key to Effective Leadership
''	978-0-87389-768-6	R. Eric Reidenbach	Six Sigma Marketing: From Cutting Costs to Growing Market Share
''	978-0-87389-770-9	Erik Valdemar Myhrberg	A Practical Field Guide for ISO 9001:2008
''	978-0-87389-772-3	Bob E. Hayes	Beyond the Ultimate Question: A Systematic Approach to Improve Customer Loyalty
2010	978-0-87389-780-8	Bjørn Andersen · Tom Fagerhaug · and Marti Beltz	Root Cause Analysis and Improvement in the Healthcare Sector
''	978-0-87389-781-5	Mark Graham Brown	Pocket Guide to Performance Management
2010	978-0-87389-782-2	J.P. Russell	The Process Auditing and Techniques Guide, Second Edition
''	978-0-87389-783-9	Mike Micklewright	Out of Another @#&*% Crisis! Motivation through Humiliation
''	978-0-87389-784-6	''	Lean ISO 9001: Adding Spark to your ISO 9001 QMS and Sustainability to your Lean Efforts
''	978-0-87389-787-7	Grace L. Duffy · John W. Moran · and William J. Riley	Quality Function Deployment and Lean-Six Sigma Applications in Public Health
''	978-0-87389-795-2	Reza (Russ) M. Pirasteh and Robert E. Fox	Profitability with No Boundaries: Optimizing TOC and Lean-Six Sigma
2010	978-0-87389-797-6	José Rodríguez-Pérez	CAPA for the FDA-Regulated Industry
2011	978-0-87389-814-0	Mark L. Blazey	Insights to Performance Excellence 2011-2012: Understanding the Integrated Management System and Baldrige
''	978-0-87389-819-5	Judith Ann Pauley and Joseph F. Pauley	Establishing A Culture of Patient Safety: Improving Communication, Building Relationships, and Using Quality Tools
2012	978-0-87389-834-8	José Rodríguez-Pérez	Quality Risk Management in the FDA-Regulated Industry
2013	978-0-87389-837-9	Donald W. Benbow and Hugh W. Broome	The Certified Reliability Engineer Handbook, Second Edition
''	978-0-87389-858-4	Charles A. Cianfrani · John E. 'Jack' West	ISO 9001:2008 Explained & Expanded: Making Your Quality Management System Sustainable
2014	978-0-87389-886-7	Arun Hariharan	Continuous Permanent Improvement
2015	978-0-87389-889-8	Mark Allen Durivage	Practical Engineering, Process, and Reliability Statistics
2014	978-0-87389-890-4	Russell T. Westcott · Grace L. Duffy	The Certified Quality Improvement Associate Handbook, Third Edition
2015	978-0-87389-891-1	Roderick A. · Ph.D. Munro	The Certified Six Sigma Green Belt Handbook, Second Edition
''	978-0-87389-894-2	Chad Kymal · Gregory Gruska · R. Dan Reid	Integrated Management Systems: QMS, EMS, OHSMS, FSMS including Aerospace, Service, Semiconductor/Electronics, Automotive, and Food
''	978-0-87389-910-9	Mark L. Blazey	Insights to Performance Excellence 2015 2016
2015	978-0-87389-911-6	John Vinyard	Organization Diagnosis, Design, and Transformation, Seventh Edition
2016	978-0-87389-922-2	Mary McShane-Vaughn	The Probability Handbook