by Lee Jenkins
Paperback
details (USA).
(see also: eBook (Kindle))
details (UK).
(see also: eBook (Kindle))
details (Germany).
(see also: Kindle Ausgabe)
details (Canada).
(see also: eBook (Kindle))
ISBN: 978-0-87389-632-0
ISBN-10: 0-87389-632-7
Amer Society for Quality · 2004