| title | ISBN-13 | year of publica- tion | other author(s) |
|---|---|---|---|
| Business Ethics: Where Profits Meet Value Systems | 978-0-13-095639-2 | 1989 | Donald P. Robin |
| Competing for Customers and Winning with Value: Breakthrough Strategies for Market Dominance | 978-0-87389-680-1 | 2006 | Reginald W. Goeke |
| Developing New Banking Products: A Manager's Guide | 978-0-13-204603-9 | 1987 | M. Ray Grubbs |
| Ethics and Profits: A Convergence of Corporate America's Economic and Social Responsibilities | 978-0-13-290214-4 | 1989 | Donald P. Robin |
| Listening to the Voice of the Market: How to Increase Market Share and Satisfy Current Customers | 978-1-4200-9330-8 | 2009 | |
| Six Sigma Marketing: From Cutting Costs to Growing Market Share | 978-0-87389-768-6 | 2009 | |
| Strategic Six Sigma for Champions: Keys to Sustainable Competitive Advantage | 978-0-87389-683-2 | 2006 | |
| The Wizardy of Customer Value: An action guide to measuring & managing loyalty | 978-1-893066-00-7 | 1998 | Gordon W. McClung |
| Value-Driven Channel Strategy: Extending the Lean Approach | 978-0-87389-659-7 | 2006 | Reginald W. Goeke |
E -R · Eric Reidenbach · R. E. · R.R. · R. Reidenbach
Asq Pr · CRC Press · Prentice Hall · Rhumb Line, Inc.