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by J A FitzsimmonsHardcover
ISBN: 978-0-07-285875-4 ISBN-10: 0-07-285875-3 McGraw-Hill · 2004 |
| See also (possibly by other authors): | ||
| 2004 | Hardcover | Service Management: Operations, Strategy, and Information Technology |
| 2004 | Hardcover | Service Management: Operations, Strategy, and Information Technology |
| 2000 | Hardcover | Service Management: Operations, Strategy, and Information Technology |
| 1998 | Paperback | Service Management: Operations, Strategy, and Information Technology |
| 1997 | Hardcover | Service Management: Operations, Strategy, and Information Technology |