Service Management: Operations, Strategy, and Information Technology

Information

by J A Fitzsimmons

Hardcover

ISBN: 978-0-07-285875-4

ISBN-10: 0-07-285875-3

McGraw-Hill · 2004

See also (possibly by other authors):
2004HardcoverService Management: Operations, Strategy, and Information Technology
2004HardcoverService Management: Operations, Strategy, and Information Technology
2000HardcoverService Management: Operations, Strategy, and Information Technology
1998PaperbackService Management: Operations, Strategy, and Information Technology
1997HardcoverService Management: Operations, Strategy, and Information Technology