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by James A. & Fitzsimmons, Mona J. FitzsimmonsPaperback
ISBN: 978-0-07-115709-4 ISBN-10: 0-07-115709-3 Irwin McGraw-Hill · 1998 |
| See also (possibly by other authors): | ||
| 2004 | Hardcover | Service Management: Operations, Strategy, and Information Technology |
| 2004 | Hardcover | Service Management: Operations, Strategy, and Information Technology |
| 2004 | Hardcover | Service Management: Operations, Strategy, and Information Technology |
| 2000 | Hardcover | Service Management: Operations, Strategy, and Information Technology |
| 1997 | Hardcover | Service Management: Operations, Strategy, and Information Technology |