Service Management: Operations, Strategy, and Information Technology

Fitzsimmons

by James A. & Fitzsimmons, Mona J. Fitzsimmons

Paperback

ISBN: 978-0-07-115709-4

ISBN-10: 0-07-115709-3

Irwin McGraw-Hill · 1998

See also (possibly by other authors):
2004HardcoverService Management: Operations, Strategy, and Information Technology
2004HardcoverService Management: Operations, Strategy, and Information Technology
2004HardcoverService Management: Operations, Strategy, and Information Technology
2000HardcoverService Management: Operations, Strategy, and Information Technology
1997HardcoverService Management: Operations, Strategy, and Information Technology