Tales of Knock Your Socks Off Service: Inspiring Stories of Outstanding Customer Service (Knock Your Socks Off Series)

by: Kristin Anderson · Ron Zemke AMACOM · 1997 Ppb. details (USA). details (UK). details (Canada). details (Germany). details (France). ISBN: 978-0-8144-7971-1 ISBN-10: 0-8144-7971-5