| year of publication | ISBN | author(s) | title |
|---|
| 1992 | 978-0-8144-7794-6 | Thomas L. Quick | Successful Team Building (Worksmart Series) |
| '' | 978-0-8144-7795-3 | Kristin Anderson | Great Customer Service on the Telephone (Worksmart Series) |
| 1993 | 978-0-8144-7799-1 | Jerry Wisinski | Resolving Conflicts on the Job (Worksmart Series) |
| 1992 | 978-0-8144-7803-5 | Robert L. Genua | Managing Your Mouth: An Owner's Manual for Your Most Important Business Asset |
| '' | 978-0-8144-7807-3 | R. Roosevelt Thomas Jr. | Beyond Race and Gender: Unleashing the Power of Your Total Workforce by Managing Diversity |
| 1994 | 978-0-8144-7815-8 | Charles D. Brennan Jr. | Sales Questions That Close the Sale: How to Uncover Your Customers' Real Needs |
| 1993 | 978-0-8144-7818-9 | Donald H. Weiss | Coaching and Counseling (Successful Office Skills) |
| '' | 978-0-8144-7824-0 | Tom Connellan · Ron Zemke | Sustaining Knock Your Socks Off Service (Knock Your Socks Off Series) |
| '' | 978-0-8144-7825-7 | Merrill E. Douglass · Donna N. Douglass | Manage Your Time, Your Work, Yourself |
| 1993 | 978-0-8144-7826-4 | Deborah Harrington-Mackin · Deborah Mackin | The Team-Building Tool Kit: Tips, Tactics, and Rules for Effective Workplace Teams |
| '' | 978-0-8144-7829-5 | Louis V. Imundo | Effective Supervisor's Handbook |
| 1995 | 978-0-8144-7836-3 | Robert G. Finney | Essentials of Business Budgeting (Worksmart Series) |
| '' | 978-0-8144-7859-2 | Donna Deeprose | The Team Coach: Vital New Skills for Supervisors & Managers in a Team Environment |
| '' | 978-0-8144-7880-6 | Paul S. Goldner | Red-Hot Cold Call Selling: Prospecting Techniques That Pay Off |
| '' | 978-0-8144-7881-3 | Cy Charney | The Manager's Tool Kit: Practical Tips for Tackling 100 On-the-Job Problems |
| 1995 | 978-0-8144-7884-4 | Kristin Anderson · Ron Zemke | Knock Your Socks Off Answers: Solving Customer Nightmares and Soothing Nightmare Customers (Knock Your Socks Off Series) |
| '' | 978-0-8144-7886-8 | Judith M. Bardwick Ph.D. | Danger in the Comfort Zone: From Boardroom to Mailroom -- How to Break the Entitlement Habit That's Killing American Business |
| 1996 | 978-0-8144-7888-2 | Michelle Burke | The Valuable Office Professional |
| '' | 978-0-8144-7904-9 | Judith C. Tingley Ph.D. | Say What You Mean/Get What You Want: A Businessperson's Guide to Direct Communication |
| '' | 978-0-8144-7909-4 | Paul Falcone | 96 Great Interview Questions to Ask Before You Hire |
| 1997 | 978-0-8144-7912-4 | Steve Lauer · B. Jack Gebhardt | Now Hiring!: Finding & Keeping Good Help for Your Entry-Wage Jobs |
| 1996 | 978-0-8144-7916-2 | Don Taylor · Jeanne Smalling Archer | Up Against the Wal-Marts: How Your Business Can Prosper in the Shadow of the Retail Giants |
| '' | 978-0-8144-7920-9 | Sue Gaulke | 101 Ways to Captivate a Business Audience |
| 1996 | 978-0-8144-7923-0 | Raymond L. Manganelli · Mark M. Klein | The Reengineering Handbook: A Step-by-Step Guide to Business Transformation |
| 1997 | 978-0-8144-7926-1 | Alec Mackenzie | The Time Trap: The Classic Book on Time Management |
| '' | 978-0-8144-7927-8 | Richard D. Thau · Jay S. Heflin | Get It Together by 30: And Be Set for the Rest of Your Life |
| 1996 | 978-0-8144-7928-5 | Robert Rachlin · Allen Sweeny | Accounting and Financial Fundamentals for NonFinancial Executives |
| 1997 | 978-0-8144-7931-5 | Kenneth W. Edwards | Your Successful Real Estate Career |
| 1996 | 978-0-8144-7935-3 | Ron Zemke · Kristin Anderson | Coaching Knock Your Socks Off Service |
| '' | 978-0-8144-7937-7 | Donald H. Weiss | Why Didn't I Say That?!: What to Say and How to Say It |
| 1997 | 978-0-8144-7940-7 | Loren B. Belker | The First-Time Manager |
| '' | 978-0-8144-7942-1 | Tom W. Goad | The First-Time Trainer: A Step-by-Step Quick Guide for Managers, Supervisors, and New Training Professionals |
| '' | 978-0-8144-7944-5 | Cyril Charney · Kathy Conway · Cy Charney | The Trainer's Tool Kit |
| 1997 | 978-0-8144-7952-0 | Norbert Aubuchon | The Anatomy of Persuasion: How to Persuade Others To Act on Your Ideas, Accept Your Proposals, Buy Your Products or Services, Hire You, Promote You, and |
| 1998 | 978-0-8144-7953-7 | Joe Vitale | There's a Customer Born Every Minute: P.T. Barnum's Secrets to Business Success |
| 1997 | 978-0-8144-7956-8 | Ernst F. Bolten | Managing Time and Space in the Modern Warehouse: With Ready-to-Use Forms, Checklists, & Documentation |
| 1998 | 978-0-8144-7960-5 | Nancy J. Campbell | Writing Effective Policies and Procedures: A Step-By-Step Resource for Clear Communication |
| '' | 978-0-8144-7961-2 | Roger J. Plachy · Sandra J. Plachy | More Results-Oriented Job Descriptions: 226 Models to Use or Adapt -- With Guidelines for Creating Your Own |
| '' | 978-0-8144-7962-9 | Anne Miller | Presentation Jazz: How to Make Your Sales Presentations $ing |
| 1997 | 978-0-8144-7971-1 | Kristin Anderson · Ron Zemke | Tales of Knock Your Socks Off Service: Inspiring Stories of Outstanding Customer Service (Knock Your Socks Off Series) |
| 1998 | 978-0-8144-7977-3 | Paul Falcone | 101 Sample Write-Ups for Documenting Employee Performance Problems |
| '' | 978-0-8144-7986-5 | T. Scott Gross | Outrageous!: Unforgettable Service...Guilt-Free Selling |
| 1999 | 978-0-8144-7992-6 | C. J. Hayden | Get Clients Now!(TM): A 28-Day Marketing Program for Professionals and Consultants |
| 1998 | 978-0-8144-7995-7 | Ann J. Boehme | Planning Successful Meetings and Events (Take-Charge Assistant Series) |
| '' | 978-0-8144-7996-4 | Michael R. Overly | E-Policy: How to Develop Computer, E-mail, and Internet Guidelines to Protect Your Company and Its Assets |
| 1999 | 978-0-8144-7998-8 | Dana May Casperson | Power Etiquette: What You Don't Know Can Kill Your Career |
| 1998 | 978-0-8144-7999-5 | C. Diane Ealy Ph.D. · Kay Lesh Ph.D. | Our Money Ourselves: Redesigning Your Relationship with Money |
| 1999 | 978-0-8144-8008-3 | Roger J. Volkema | The Negotiation Toolkit: How to Get Exactly What You Want in Any Business or Personal Situation |
| 2007 | 978-0-8144-8050-2 | Wayne M. Thomas | The Sales Manager's Success Manual |
| 2007 | 978-0-8144-8052-6 | David J. Mullen Jr. | The Million-Dollar Financial Services Practice: A Proven System for Becoming a Top Producer |
| '' | 978-0-8144-8053-3 | Paul Weyland | Successful Local Broadcast Sales |
| 2008 | 978-0-8144-8054-0 | Gordon Patzer Ph.D. | Looks: Why They Matter More Than You Ever Imagined |
| '' | 978-0-8144-8056-4 | David C. Borchard · Patricia A. Donohoe | The Joy of Retirement: Finding Happiness, Freedom, and the Life You've Always Wanted |
| 2007 | 978-0-8144-8058-8 | Judith M. Bardwick Ph.D. | One Foot Out the Door: How to Combat the Psychological Recession That's Alienating Employees and Hurting American Business |
| 2008 | 978-0-8144-8059-5 | Greg Holden | Go Google: 20 Ways to Reach More Customers and Build Revenue with Google Business Tools |
| 2007 | 978-0-8144-8060-1 | Marvin A. Davis | Take No Prisoners: A No-Holds-Barred Approach to Corporate Excellence |
| '' | 978-0-8144-8063-2 | Gini Graham Scott Ph.D. | Disagreements, Disputes, and All-Out War: Three Simple Steps for Dealing with Any Kind of Conflict |
| 2008 | 978-0-8144-8064-9 | Donald G. Krause · Jeff Carter | No Limit: The Texas Hold'Em Guide to Winning in Business |