Books listed by ISBN

Ron Zemke

R. Zemke

AMACOM · Addison-Wesley · Campus Verlag · Plume

titlemedia type ISBN-13year of publica-
tion		other author(s)
Best Practices in Customer ServicePaperback 978-0-8144-7028-21999
Coaching Knock Your Socks Off Service   " 978-0-8144-7935-31996Kristin Anderson
Delivering Knock Your Socks Off Service   " 978-0-8144-0765-32002   "
E-Service: 24 Ways to Keep Your Customers--When the Competition Is Just a Click AwayHardcover 978-0-8144-0606-92000Tom Connellan
Figuring Things Out: A Trainer's Guide to Task, Needs, and Organizational Analysis   " 978-0-201-09098-71982
Generations at Work: Managing the Clash of Veterans, Boomers, Xers, and Nexters in Your Workplace   " 978-0-8144-0480-51999Claire Raines · Bob Filipczak
Generations at Work: Managing the Clash of Veterans Boomers Xers and Nexters in Your WorkplaceUnbound 978-0-8144-2474-21999Claire Raines · Bob Filipczak
Knock Your Socks Off Answers: Solving Customer Nightmares and Soothing Nightmare CustomersPaperback 978-0-8144-7884-41995Kristin Anderson
Knock Your Socks Off Prospecting: How to Cold Call, Get Qualified Leads, and Make More Money   " 978-0-8144-7285-92005William "Skip" Miller
Knock Your Socks Off Selling   " 978-0-8144-7030-51999Jeffrey Gitomer
Knock Your Socks Off Service Recovery   " 978-0-8144-7084-82000Chip R. Bell
Managing Knock Your Socks Off Service   " 978-0-8144-7368-92007   "
Managing Knock Your Socks Off Service   " 978-0-8144-7784-71992   "
Service America!: Doing Business in the New Economy   " 978-0-446-39092-71990Karl Albrecht
Service America!: Doing Business in the New EconomyHardcover 978-0-87094-659-21985   "
Service Magic: The Art of Amazing Your CustomersPaperback 978-0-7931-6467-72003Chip Bell
Sustaining Knock Your Socks Off Service   " 978-0-8144-7824-01993Tom Connellan
Tales of Knock Your Socks Off Service: Inspiring Stories of Outstanding Customer Service   " 978-0-8144-7971-11997Kristin Anderson
The Service Edge: 101 Companies That Profit from Customer Care   " 978-0-452-26493-91990Dick Schaap
Umwerfender Service: Die Bibel für den direkten KundenkontaktBroschiert
978-3-593-36929-72005Kristin L. Anderson
Wahnsinnsverkauf. Methoden, die Ihre Kunden aus den Socken hauen.Taschenbuch
978-3-593-36417-91999Jeffrey Gitomer

 

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