| title | media type | ISBN-13 (ISBN-10) | year of publica- tion | other author(s) |
|---|---|---|---|---|
| Service Quality: Research Perspectives | Hardcover | 978-0-7619-2146-2 (0-7619-2146-X) | 2003 | Benjamin Schneider |
| Service Quality: Research Perspectives | Paperback | 978-0-7619-2147-9 (0-7619-2147-8) | 2003 | " |
S S · S W · S. White · Susan S · Susan Schoenberger · Susan White