Service Quality: Research Perspectives (Foundations for Organizational Science)

Perspectives

by: Benjamin Schneider · Susan Schoenberger White

Hardcover

ISBN: 978-0-7619-2146-2

ISBN-10: 0-7619-2146-X

SAGE Publications, Inc · 2003

See also:
2003PaperbackService Quality: Research Perspectives (Foundations for Organizational Science)