Service Quality: Research Perspectives (Foundations for Organizational Science)

Perspectives

by: Benjamin Schneider · Susan Schoenberger White

Paperback

ISBN: 978-0-7619-2147-9

ISBN-10: 0-7619-2147-8

SAGE Publications, Inc · 2003

See also:
2003HardcoverService Quality: Research Perspectives (Foundations for Organizational Science)