| title | ISBN-13 | year of publica- tion | other author(s) |
|---|---|---|---|
| Call Center Handbook: The Complete Guide to Starting, Running and Improving Your Call Center | 978-0-936648-95-8 | 1996 | |
| Call Center Savvy: How to Position Your Call Center for the Business Challenges of the 21st Century | 978-1-138-41237-8 | 2017 | |
| Education | 978-0-19-913005-4 | 1969 | Peter Wall |
| Factory Reform | 978-0-19-913003-0 | 1968 | " |
| Parliamentary Representation | 978-0-19-913001-6 | 1968 | " |
| Problem of Poverty | 978-0-19-913013-9 | 1969 | " |
| Public Health and Housing | 978-0-19-913022-1 | 1970 | " |
| The Call Center Dictionary | 978-1-57820-095-5 | 2002 | Madeline Bodin |
| The Call Center Handbook | 978-1-57820-019-1 | 1997 | |
| The Call Center Handbook: The Complete Guide to Starting, Running, and Improving Your Call Center | 978-1-57820-305-5 | 2003 | |
| Trade Unions | 978-0-19-913002-3 | 1968 | Peter Wall |
Flatiron Pub · Oxford University Press · Routledge