| title | media type | ISBN-13 (ISBN-10) | year of publica- tion | other author(s) |
|---|---|---|---|---|
| The Perception of Quality: Mapping Product and Service Quality to Consumer Perceptions | Paperback | 978-1-4471-7040-2 (1-4471-7040-7) | 2016 | George N. Kenyon |
| The Perception of Quality: Mapping Product and Service Quality to Consumer Perceptions | Hardcover | 978-1-4471-6626-9 (1-4471-6626-4) | 2014 | " |