C.R. · C. Rudd · Colin R Rudd · Rudd Colin
title | ISBN-13 | year of publica- tion | other author(s) |
---|---|---|---|
An Introductory Overview of ITIL V3 | 978-0-9551245-8-7 | 2007 | Alison Cartlidge · Ashley Hanna · Ivor Macfarlane · John Windebank · Stuart Rance |
ICT Infrastructure Management | 978-0-9543521-1-0 | 2005 | Graham Barnett · David Ward |
ITIL Service Design | 978-0-11-331047-0 | 2007 | Vernon Lloyd |
ITIL V3 guide to software asset management | 978-0-11-331106-4 | 2009 | Stationery Office |
ITIL V3 planning to implement service management | 978-0-11-331109-5 | 2010 | " |
IT Service Management: Version 2.1 | 978-0-9524706-1-8 | 2002 | Ivor Macfarlane |
IT Service Management: Version 2 | 978-0-9524706-2-5 | 2002 | " |
The Manager's Bridge Certificate in IT Service Management: A Guide for ITIL® V3 Exam Candidates | 978-1-906124-20-5 | 2010 |
British Computer Society · Stationery Office Books · itSMF