The Manager's Bridge Certificate in IT Service Management: A Guide for ITIL® V3 Exam Candidates

by Colin Rudd Paperback details (UK). details (Italy). (see also: Copertina flessibile) details (Spain - España). (see also: Tapa blanda) ISBN: 978-1-906124-20-5 ISBN-10: 1-906124-20-5 British Computer Society · 2010