An Introductory Overview of ITIL V3

Macfarlane

by: Alison Cartlidge · Ashley Hanna · Colin Rudd · Ivor Macfarlane · John Windebank · Stuart Rance

Paperback

ISBN: 978-0-9551245-8-7

ISBN-10: 0-9551245-8-1

IT Service Management Forum Limited · 2007