B.S. · Beverley Sparks · Beverley Spears
| title | ISBN-13 (ISBN-10) | year of publica- tion | other author(s) |
|---|---|---|---|
| Busy Doggies | 978-1-58246-090-1 (1-58246-090-6) | 2003 | John Schindel |
| Service Quality Management | 978-81-7992-743-4 (81-7992-743-1) | 2008 | |
| Service Quality Management in Hospitality, Tourism, and Leisure | 978-0-7890-0726-1 (0-7890-0726-6) | 2001 | Kaye Sung Chon · Jay Kandampully · Connie Mok |
Jaico Publishing House · Routledge · Tricycle Press