Service Quality Management in Hospitality, Tourism, and Leisure

Kadampully

by: Connie Mok · Beverley Sparks · Jay Kadampully

Hardcover

ISBN: 978-0-7890-0726-1

ISBN-10: 0-7890-0726-6

Routledge · 2001

See also:
2001PaperbackService Quality Management in Hospitality, Tourism, and Leisure