Stationery Office Books · itSMF
| title | ISBN-13 (ISBN-10) | year of publica- tion | other author(s) |
|---|---|---|---|
| An Introductory Overview of ITIL V3 | 978-0-9551245-8-7 (0-9551245-8-1) | 2007 | Ashley Hanna · Colin Rudd · Ivor Macfarlane · John Windebank · Stuart Rance |
| Operational support and analysis ITIL V3 intermediate capability handbook | 978-0-11-331208-5 (0-11-331208-3) | 2009 | Stationery Office |
| Service offerings and agreements ITIL V3 intermediate capability handbook | 978-0-11-331270-2 (0-11-331270-9) | 2010 | Stationery Office · itSMF UK · Janaki Chakravarthy |
A.C. · Alessandra Curatolo · Alexander Cartellieri · Alexander Cordell · Alexandra Cordell