by: Brad Cleveland · Susan Hash
Paperback
ISBN: 978-1-932558-02-9
ISBN-10: 1-932558-02-0
Call Center Press · 2004
|
|
by: Brad Cleveland · Susan HashPaperback
ISBN: 978-1-932558-02-9 ISBN-10: 1-932558-02-0 Call Center Press · 2004 |
| See also (possibly by other authors): | ||
| 2002 | Paperback | Call Center Agent Motivation and Compensation: The Best of Call Center Management Review |