Call Center Agent Motivation and Compensation: The Best of Call Center Management Review

Motivation

by: E. Arrington · D. Coen · C. Ellis · L. Harps · S. Hash · E. Hawk · M. Klenke · G. Levin

Paperback

ISBN: 978-0-9709507-3-4

ISBN-10: 0-9709507-3-X

Call Center Press · 2002

See also (possibly by other authors):
2004PaperbackCall Center Agent Motivation and Compensation: The Best of Call Center Management Review, Second Edition