Other ISBN ranges for The Anton Press: The Anton Press (978-0-9630464-...) · The Anton Press (978-0-9719652-...)
year of publication | ISBN | author(s) | title |
---|---|---|---|
2005 | 978-0-9761109-0-3 | Jon Anton · Kamal Webb | Contact Center Management "By the Numbers" |
2008 | 978-0-9761109-1-0 | Jon Anton · Vish Thirumurthy | Defining Customer Care |
'' | 978-0-9761109-3-4 | Jon Anton · Howard Lee | Coaching Contact Center Agents |