The Anton Press

Other ISBN ranges for The Anton Press: The Anton Press (978-0-9719652-...) · The Anton Press (978-0-9761109-...)

year of pub­li­ca­ti­onISBNauthor(s)title
1991978-0-9630464-0-6Jon Anton · T. Richard Bennett · Richard WiddowsCustomer Response and Information Systems
2007978-0-9630464-1-3Michael TamerThe Four Minute Customer
2002978-0-9630464-6-8Jon Anton · Dru PhelpsHow to Conduct a Call Center Performance Audit: A to Z