What to Say to a Porcupine: 20 Humorous Tales That Get to the Heart of Great Customer Service
by
Richard S. Gallagher
Paperback
details (
United States
).
ISBN: 978-0-8144-1679-2
ISBN-10: 0-8144-1679-9
Amacom
· 2008
See also:
2008
Hardcover
What to Say to a Porcupine: 20 Humorous Tales That Get to the Heart of Great Customer Service