What to Say to a Porcupine: 20 Humorous Tales That Get to the Heart of Great Customer Service
by
Richard S. Gallagher
Hardcover
details (
USA
).
ISBN: 978-0-8144-1055-4
ISBN-10: 0-8144-1055-3
AMACOM
· 2008
See also:
2008
Paperback
What to Say to a Porcupine: 20 Humorous Tales That Get to the Heart of Great Customer Service