year of publication | ISBN | author(s) | title |
2007 | 978-0-8144-7440-2 | Diane Arthur | The First-Time Manager's Guide to Performance Appraisals |
2008 | 978-0-8144-7441-9 | Steven Mark Weiss | Signs of Success: The Remarkable Power of Business Astrology |
2007 | 978-0-8144-7442-6 | Dorothy Finell | The Specialty Shop: How to Create Your Own Unique and Profitable Retail Business |
'' | 978-0-8144-7443-3 | Patricia J. Addesso | The Boss from Outer Space and Other Aliens at Work: A Down-to-Earth Guide for Getting Along with Just About Anyone |
2006 | 978-0-8144-7448-8 | Lianabel Oliver | The Cost Management Toolbox: A Manager's Guide to Controlling Costs and Boosting Profits |
2008 | 978-0-8144-7450-1 | John W. Schilling | Undercover: How I Went from Company Man to FBI Spy -- and Exposed the Worst Healthcare Fraud in US History |
2007 | 978-0-8144-7451-8 | Joseph T. Sinclair | eBay the Smart Way: Selling, Buying, and Profiting on the Web's #1 Auction Site |
'' | 978-0-8144-7452-5 | Frederic L. Laughlin · Robert C. Andringa | Good Governance for Nonprofits: Developing Principles and Policies for an Effective Board |
'' | 978-0-8144-7454-9 | Renee Evenson | Award Winning Customer Service: 101 Ways to Guarantee Great Performance |
'' | 978-0-8144-7455-6 | John A. Barnes | John F. Kennedy on Leadership: The Lessons and Legacy of a President |
2007 | 978-0-8144-7456-3 | Bill Coplin | 25 Ways to Make College Pay Off: Advice for Anxious Parents from a Professor Who's See It All |
2006 | 978-0-8144-7457-0 | David J Agans | Debugging: The 9 Indispensable Rules for Finding Even the Most Elusive Software and Hardware Problems |
2007 | 978-0-8144-7459-4 | Gwendolyn D. Galsworth | Visual Systems: Harnessing the Power of a Visual Workplace |
'' | 978-0-8144-7460-0 | Michael C. Thomsett | The Stock Investor's Pocket Calculator: A Quick Guide to All the Formulas and Ratios You Need to Invest Like a Pro |
'' | 978-0-8144-7461-7 | Michael Lee · Sensei Tabuchi | Black Belt Negotiating: Become a Master Negotiator Using Powerful Lessons from the Martial Arts |
'' | 978-0-8144-7462-4 | Edward I. Koch · Christy Heady | BUZZ: How to Create It and Win with It |
2006 | 978-0-8144-7466-2 | Joseph W. R. Lawson II | How to Develop an Employee Handbook |
'' | 978-0-8144-7467-9 | John H. McConnell | Auditing Your Human Resources Department: A Step-by-Step Guide |
2007 | 978-0-8144-7468-6 | Philip S. Hall · Nancy J. Hall Ed.D. | 2007 Spring list: Parenting a Defiant Child: A Sanity-saving Guide to Finally Stopping the Bad Behavior |
2007 | 978-0-8144-7469-3 | Harry Mills | 2007 Spring list: Power Points!: How to Design and Deliver Presentations That Sizzle and Sell |
'' | 978-0-8144-7470-9 | Brian Tracy | Time Power: A Proven System for Getting More Done in Less Time Than You Ever Thought Possible |
'' | 978-0-8144-7472-3 | Hendrie Weisinger | The Power of Positive Criticism |
2008 | 978-0-8144-7473-0 | Tom Sant | The Language of Success |
2007 | 978-0-8144-7475-4 | Jimmy Anklesaria | Supply Chain Cost Management: The Aim & Drive Process for Achieving Extraordinary Results |
1980 | 978-0-8144-7537-9 | John D. Arnold | Art of Decision-Making: Seven Steps to Achieving More Effective Results |
1984 | 978-0-8144-7610-9 | David Whitsett | From Management Theory to Business Sense: The Myths and Realities of People at Work |
'' | 978-0-8144-7617-8 | Robert Bolton · Dorothy Grover Bolton | Social Style / Management Style: Developing Productive Work Relationships |
1988 | 978-0-8144-7692-5 | Michael C. Thomsett | The Little Black Book of Budgets and Forecasts (The Little Black Book Series) |
'' | 978-0-8144-7702-1 | Donald H. Weiss | Creative Problem Solving (Successful Office Skills) |
1989 | 978-0-8144-7713-7 | R. Roesch | Smart Talk: The Art of Savvy Business Conversation |
1989 | 978-0-8144-7718-2 | Lee Boyan | Successful Cold Call Selling: Over 100 New Ideas, Scripts, and Examples From the Nation's Foremost Sales Trainer |
1996 | 978-0-8144-7723-6 | Robert Bolton · Dorothy Grover Bolton | People Styles at Work: Making Bad Relationships Good and Good Relationships Better |
1990 | 978-0-8144-7732-8 | Michael C. Thomsett | The Little Black Book of Project Management (The Little Black Book Series) |
1991 | 978-0-8144-7755-7 | Henri Charmasson | The Name's the Thing: Creating the Perfect Name for Your Company or Product |
'' | 978-0-8144-7763-2 | John Guaspari | I Know It When I See It: A Modern Fable About Quality |
1993 | 978-0-8144-7765-6 | John Newman | How to Stay Cool, Calm & Collected When the Pressure's On: A Stress-Control Plan for Business People |
1991 | 978-0-8144-7775-5 | Carolyn Nilson Ph.D | Training for Non-Trainers: A Do-It-Yourself Guide for Managers |
1992 | 978-0-8144-7784-7 | Chip R. Bell · Ron Zemke | Managing Knock Your Socks Off Service (Knock Your Socks Off Series) |
'' | 978-0-8144-7787-8 | Ellen J. Wagner | Sexual Harassment in the Workplace: How to Prevent, Investigate, and Resolve Problems in Your Organization |
'' | 978-0-8144-7793-9 | Harvey A. Robbins | How to Speak and Listen Effectively (Worksmart) |
'' | 978-0-8144-7794-6 | Thomas Nelson | Successful Team Building (Worksmart Series) |
1992 | 978-0-8144-7795-3 | Kristin Anderson | Great Customer Service on the Telephone (Worksmart Series) |
1993 | 978-0-8144-7799-1 | Jerry Wisinski | Resolving Conflicts on the Job (Worksmart Series) |
1992 | 978-0-8144-7803-5 | Robert L. Genua | Managing Your Mouth: An Owner's Manual for Your Most Important Business Asset |
'' | 978-0-8144-7807-3 | R. Thomas | Beyond Race and Gender: Unleashing the Power of Your Total Workforce by Managing Diversity |
1994 | 978-0-8144-7815-8 | Charles D. Brennan Jr. | Sales Questions That Close the Sale: How to Uncover Your Customers' Real Needs |
1993 | 978-0-8144-7818-9 | Donald H. Weiss | Coaching and Counseling (Successful Office Skills) |
'' | 978-0-8144-7824-0 | Thomas K. Connellan · Ron Zemke | Sustaining Knock Your Socks Off Service (Knock Your Socks Off Series) |
'' | 978-0-8144-7825-7 | Merrill E. Douglass · Donna N. Douglass | Manage Your Time, Your Work, Yourself |
'' | 978-0-8144-7826-4 | Deborah Mackin | The Team-Building Tool Kit: Tips, Tactics, and Rules for Effective Workplace Teams |
1993 | 978-0-8144-7827-1 | Sylvia Simmons | How to Be the Life of the Podium: Openers, Closers & Everything in Between to Keep Them Listening |
'' | 978-0-8144-7829-5 | Louis Imundo | The Effective Supervisor's Handbook |
1994 | 978-0-8144-7832-5 | Donna Deeprose | How to Recognize and Reward Employees (Worksmart Series) |
1995 | 978-0-8144-7836-3 | Robert G. Finney | Essentials of Business Budgeting (Worksmart Series) |
'' | 978-0-8144-7859-2 | Donna Deeprose | The Team Coach: Vital New Skills for Supervisors & Managers in a Team Environment |
1993 | 978-0-8144-7863-9 | Joel Linchitz | The Complete Guide to Telemarketing Management |
1994 | 978-0-8144-7873-8 | Frank L. Acuff | How to Negotiate Anything With Anyone Anywhere Around the World |
1995 | 978-0-8144-7880-6 | Paul S. Goldner | Red-Hot Cold Call Selling: Prospecting Techniques That Pay Off |
'' | 978-0-8144-7881-3 | Cy Charney | The Manager's Tool Kit: Practical Tips for Tackling 100 On-the-Job Problems |
'' | 978-0-8144-7884-4 | Kristin Anderson · Ron Zemke | Knock Your Socks Off Answers: Solving Customer Nightmares and Soothing Nightmare Customers (Knock Your Socks Off Series) |
1995 | 978-0-8144-7886-8 | Judith M. Bardwick | Danger in the Comfort Zone: From Boardroom to Mailroom -- How to Break the Entitlement Habit That's Killing American Business |
1996 | 978-0-8144-7888-2 | Michelle Burke | The Valuable Office Professional |
'' | 978-0-8144-7904-9 | Judith C. Tingley | Say What You Mean/Get What You Want: A Businessperson's Guide to Direct Communication |
'' | 978-0-8144-7909-4 | Paul Falcone | 96 Great Interview Questions to Ask Before You Hire |
1997 | 978-0-8144-7912-4 | Steve Lauer · B. Jack Gebhardt | Now Hiring!: Finding & Keeping Good Help for Your Entry-Wage Jobs |
1996 | 978-0-8144-7916-2 | Don Taylor · Jeanne Smalling Archer | Up Against the Wal-Marts: How Your Business Can Prosper in the Shadow of the Retail Giants |
'' | 978-0-8144-7918-6 | Joe Vitale | Cyber Writing: How to Promote Your Product or Service Online (Without Being Flamed) |
'' | 978-0-8144-7920-9 | Sue Gaulke | 101 Ways to Captivate a Business Audience |
1996 | 978-0-8144-7923-0 | Raymond L. Manganelli · Mark M. Klein | The Reengineering Handbook: A Step-by-Step Guide to Business Transformation |
1997 | 978-0-8144-7926-1 | Alec Mackenzie | The Time Trap: The Classic Book on Time Management |
'' | 978-0-8144-7927-8 | Richard D. Thau · Jay S. Heflin | Get It Together by 30: And Be Set for the Rest of Your Life |
1996 | 978-0-8144-7928-5 | Robert Rachlin · Allen Sweeny | Accounting and Financial Fundamentals for NonFinancial Executives |
1997 | 978-0-8144-7931-5 | Kenneth W. Edwards | Your Successful Real Estate Career |
1996 | 978-0-8144-7935-3 | Ron Zemke | Coaching Knock Your Socks Off Service |
1997 | 978-0-8144-7936-0 | Andrew J. DuBrin | Personal Magnetism: Discover Your Own Charisma and Learn to Charm, Inspire, and Influence Others |
1996 | 978-0-8144-7937-7 | Donald H. Weiss | Why Didn't I Say That?!: What to Say and How to Say It |
1997 | 978-0-8144-7940-7 | Loren B. Belker | The First-Time Manager |
'' | 978-0-8144-7942-1 | Tom W. Goad | The First-Time Trainer: A Step-by-Step Quick Guide for Managers, Supervisors, and New Training Professionals |
'' | 978-0-8144-7944-5 | Cyril Charney · Kathy Conway · Cy Charney | The Trainer's Tool Kit |
'' | 978-0-8144-7952-0 | Norbert Aubuchon | The Anatomy of Persuasion: How to Persuade Others To Act on Your Ideas, Accept Your Proposals, Buy Your Products or Services, Hire You, Promote You, and |
1998 | 978-0-8144-7953-7 | Joe Vitale | There's a Customer Born Every Minute: P.T. Barnum's Secrets to Business Success |
1997 | 978-0-8144-7956-8 | Ernst F. Bolten | Managing Time and Space in the Modern Warehouse: With Ready-to-Use Forms, Checklists, & Documentation |
1998 | 978-0-8144-7960-5 | Nancy J. Campbell | Writing Effective Policies and Procedures: A Step-by-Step Resource for Clear Communication |
1998 | 978-0-8144-7961-2 | Roger J. Plachy · Sandra J. Plachy | More Results-Oriented Job Descriptions: 226 Models to Use or Adapt -- With Guidelines for Creating Your Own |
'' | 978-0-8144-7962-9 | Anne Miller | Presentation Jazz: How to Make Your Sales Presentations $ing |
1997 | 978-0-8144-7971-1 | Kristin Anderson · Ron Zemke | Tales of Knock Your Socks Off Service: Inspiring Stories of Outstanding Customer Service (Knock Your Socks Off Series) |
1998 | 978-0-8144-7977-3 | Paul Falcone | 101 Sample Write-Ups for Documenting Employee Performance Problems |
'' | 978-0-8144-7986-5 | T. Scott Gross | Outrageous!: Unforgettable Service...Guilt-Free Selling |
1999 | 978-0-8144-7992-6 | C. J. Hayden | Get Clients Now! A 28-Day Marketing Program for Professionals and Consultants |
1998 | 978-0-8144-7995-7 | Ann J. Boehme | Planning Successful Meetings and Events (Take Charge Assistant): A Take-Charge Assistant Book |
'' | 978-0-8144-7996-4 | Michael R. Overly | E-Policy: How to Develop Computer, E-mail, and Internet Guidelines to Protect Your Company and Its Assets |
1999 | 978-0-8144-7998-8 | Dana May Casperson | Power Etiquette: What You Don't Know Can Kill Your Career |
1998 | 978-0-8144-7999-5 | C. Diane Ealy · Kay Lesh | Our Money Ourselves: Redesigning Your Relationship with Money |
1999 | 978-0-8144-8008-3 | Roger J. Volkema | The Negotiation Toolkit: How to Get Exactly What You Want in Any Business or Personal Situation |
2007 | 978-0-8144-8050-2 | Wayne M. Thomas | The Sales Manager's Success Manual |
'' | 978-0-8144-8052-6 | David J. Mullen Jr. | The Million-Dollar Financial Services Practice: A Proven System for Becoming a Top Producer |
2007 | 978-0-8144-8053-3 | Paul Weyland | Successful Local Broadcast Sales |
2008 | 978-0-8144-8054-0 | Gordon Patzer | Looks: Why They Matter More Than You Ever Imagined |
'' | 978-0-8144-8056-4 | David C. · Patricia A. DONOHOE | The Joy of Retirement: Finding Happiness, Freedom, and the Life You've Always Wanted |
2007 | 978-0-8144-8058-8 | Judith M. Bardwick | One Foot Out the Door: How to Combat the Psychological Recession That's Alienating Employees and Hurting American Business |
2008 | 978-0-8144-8059-5 | Greg Holden | Go Google: 20 Ways to Reach More Customers and Build Revenue with Google Business Tools |
2007 | 978-0-8144-8060-1 | Marvin A. Davis | Take No Prisoners: A No-Holds-Barred Approach to Corporate Excellence |
'' | 978-0-8144-8063-2 | Gini Graham Scott | Disagreements, Disputes, and All-Out War: Three Simple Steps for Dealing with Any Kind of Conflict |
2008 | 978-0-8144-8064-9 | Donald G. Krause · Jeff Carter | No Limit: The Texas Hold'Em Guide to Winning in Business |
2007 | 978-0-8144-8065-6 | Len Sandler | Becoming an Extraordinary Manager: The 5 Essentials for Success |
2008 | 978-0-8144-8066-3 | Frank L. Acuff | How to Negotiate Anything with Anyone Anywhere Around the World |