ISBN 978-0-8144-0026-5 to 978-0-8144-0785-1 << ISBN 978-0-8144-7172-2 to 978-0-8144-7439-6 < ISBN 978-0-8144-7440-2 to end of this ISBN range

year of pub­li­ca­ti­onISBNauthor(s)title
2007978-0-8144-7440-2Diane ArthurThe First-Time Manager's Guide to Performance Appraisals
2008978-0-8144-7441-9Steven Mark WeissSigns of Success: The Remarkable Power of Business Astrology
2007978-0-8144-7442-6Dorothy FinellThe Specialty Shop: How to Create Your Own Unique and Profitable Retail Business
  ''978-0-8144-7443-3Patricia J. AddessoThe Boss from Outer Space and Other Aliens at Work: A Down-to-Earth Guide for Getting Along with Just About Anyone
2006978-0-8144-7448-8Lianabel OliverThe Cost Management Toolbox: A Manager's Guide to Controlling Costs and Boosting Profits
2008978-0-8144-7450-1John W. SchillingUndercover: How I Went from Company Man to FBI Spy -- and Exposed the Worst Healthcare Fraud in US History
2007978-0-8144-7451-8Joseph T. SinclaireBay the Smart Way: Selling, Buying, and Profiting on the Web's #1 Auction Site
  ''978-0-8144-7452-5Frederic L. Laughlin · Robert C. AndringaGood Governance for Nonprofits: Developing Principles and Policies for an Effective Board
  ''978-0-8144-7454-9Renee EvensonAward Winning Customer Service: 101 Ways to Guarantee Great Performance
  ''978-0-8144-7455-6John A. BarnesJohn F. Kennedy on Leadership: The Lessons and Legacy of a President
2007978-0-8144-7456-3Bill Coplin25 Ways to Make College Pay Off: Advice for Anxious Parents from a Professor Who's See It All
2006978-0-8144-7457-0David J AgansDebugging: The 9 Indispensable Rules for Finding Even the Most Elusive Software and Hardware Problems
2007978-0-8144-7459-4Gwendolyn D. GalsworthVisual Systems: Harnessing the Power of a Visual Workplace
  ''978-0-8144-7460-0Michael C. ThomsettThe Stock Investor's Pocket Calculator: A Quick Guide to All the Formulas and Ratios You Need to Invest Like a Pro
  ''978-0-8144-7461-7Michael Lee · Sensei TabuchiBlack Belt Negotiating: Become a Master Negotiator Using Powerful Lessons from the Martial Arts
  ''978-0-8144-7462-4Edward I. Koch · Christy HeadyBUZZ: How to Create It and Win with It
2006978-0-8144-7466-2Joseph W. R. Lawson IIHow to Develop an Employee Handbook
  ''978-0-8144-7467-9John H. McConnellAuditing Your Human Resources Department: A Step-by-Step Guide
2007978-0-8144-7468-6Philip S. Hall · Nancy J. Hall Ed.D.2007 Spring list: Parenting a Defiant Child: A Sanity-saving Guide to Finally Stopping the Bad Behavior
2007978-0-8144-7469-3Harry Mills2007 Spring list: Power Points!: How to Design and Deliver Presentations That Sizzle and Sell
  ''978-0-8144-7470-9Brian TracyTime Power: A Proven System for Getting More Done in Less Time Than You Ever Thought Possible
  ''978-0-8144-7472-3Hendrie WeisingerThe Power of Positive Criticism
2008978-0-8144-7473-0Tom SantThe Language of Success
2007978-0-8144-7475-4Jimmy AnklesariaSupply Chain Cost Management: The Aim & Drive Process for Achieving Extraordinary Results
1980978-0-8144-7537-9John D. ArnoldArt of Decision-Making: Seven Steps to Achieving More Effective Results
1984978-0-8144-7610-9David WhitsettFrom Management Theory to Business Sense: The Myths and Realities of People at Work
  ''978-0-8144-7617-8Robert Bolton · Dorothy Grover BoltonSocial Style / Management Style: Developing Productive Work Relationships
1988978-0-8144-7692-5Michael C. ThomsettThe Little Black Book of Budgets and Forecasts (The Little Black Book Series)
  ''978-0-8144-7702-1Donald H. WeissCreative Problem Solving (Successful Office Skills)
1989978-0-8144-7713-7R. RoeschSmart Talk: The Art of Savvy Business Conversation
1989978-0-8144-7718-2Lee BoyanSuccessful Cold Call Selling: Over 100 New Ideas, Scripts, and Examples From the Nation's Foremost Sales Trainer
1996978-0-8144-7723-6Robert Bolton · Dorothy Grover BoltonPeople Styles at Work: Making Bad Relationships Good and Good Relationships Better
1990978-0-8144-7732-8Michael C. ThomsettThe Little Black Book of Project Management (The Little Black Book Series)
1991978-0-8144-7755-7Henri CharmassonThe Name's the Thing: Creating the Perfect Name for Your Company or Product
  ''978-0-8144-7763-2John GuaspariI Know It When I See It: A Modern Fable About Quality
1993978-0-8144-7765-6John NewmanHow to Stay Cool, Calm & Collected When the Pressure's On: A Stress-Control Plan for Business People
1991978-0-8144-7775-5Carolyn Nilson Ph.DTraining for Non-Trainers: A Do-It-Yourself Guide for Managers
1992978-0-8144-7784-7Chip R. Bell · Ron ZemkeManaging Knock Your Socks Off Service (Knock Your Socks Off Series)
  ''978-0-8144-7787-8Ellen J. WagnerSexual Harassment in the Workplace: How to Prevent, Investigate, and Resolve Problems in Your Organization
  ''978-0-8144-7793-9Harvey A. RobbinsHow to Speak and Listen Effectively (Worksmart)
  ''978-0-8144-7794-6Thomas NelsonSuccessful Team Building (Worksmart Series)
1992978-0-8144-7795-3Kristin AndersonGreat Customer Service on the Telephone (Worksmart Series)
1993978-0-8144-7799-1Jerry WisinskiResolving Conflicts on the Job (Worksmart Series)
1992978-0-8144-7803-5Robert L. GenuaManaging Your Mouth: An Owner's Manual for Your Most Important Business Asset
  ''978-0-8144-7807-3R. ThomasBeyond Race and Gender: Unleashing the Power of Your Total Workforce by Managing Diversity
1994978-0-8144-7815-8Charles D. Brennan Jr.Sales Questions That Close the Sale: How to Uncover Your Customers' Real Needs
1993978-0-8144-7818-9Donald H. WeissCoaching and Counseling (Successful Office Skills)
  ''978-0-8144-7824-0Thomas K. Connellan · Ron ZemkeSustaining Knock Your Socks Off Service (Knock Your Socks Off Series)
  ''978-0-8144-7825-7Merrill E. Douglass · Donna N. DouglassManage Your Time, Your Work, Yourself
  ''978-0-8144-7826-4Deborah MackinThe Team-Building Tool Kit: Tips, Tactics, and Rules for Effective Workplace Teams
1993978-0-8144-7827-1Sylvia SimmonsHow to Be the Life of the Podium: Openers, Closers & Everything in Between to Keep Them Listening
  ''978-0-8144-7829-5Louis ImundoThe Effective Supervisor's Handbook
1994978-0-8144-7832-5Donna DeeproseHow to Recognize and Reward Employees (Worksmart Series)
1995978-0-8144-7836-3Robert G. FinneyEssentials of Business Budgeting (Worksmart Series)
  ''978-0-8144-7859-2Donna DeeproseThe Team Coach: Vital New Skills for Supervisors & Managers in a Team Environment
1993978-0-8144-7863-9Joel LinchitzThe Complete Guide to Telemarketing Management
1994978-0-8144-7873-8Frank L. AcuffHow to Negotiate Anything With Anyone Anywhere Around the World
1995978-0-8144-7880-6Paul S. GoldnerRed-Hot Cold Call Selling: Prospecting Techniques That Pay Off
  ''978-0-8144-7881-3Cy CharneyThe Manager's Tool Kit: Practical Tips for Tackling 100 On-the-Job Problems
  ''978-0-8144-7884-4Kristin Anderson · Ron ZemkeKnock Your Socks Off Answers: Solving Customer Nightmares and Soothing Nightmare Customers (Knock Your Socks Off Series)
1995978-0-8144-7886-8Judith M. BardwickDanger in the Comfort Zone: From Boardroom to Mailroom -- How to Break the Entitlement Habit That's Killing American Business
1996978-0-8144-7888-2Michelle BurkeThe Valuable Office Professional
  ''978-0-8144-7904-9Judith C. TingleySay What You Mean/Get What You Want: A Businessperson's Guide to Direct Communication
  ''978-0-8144-7909-4Paul Falcone96 Great Interview Questions to Ask Before You Hire
1997978-0-8144-7912-4Steve Lauer · B. Jack GebhardtNow Hiring!: Finding & Keeping Good Help for Your Entry-Wage Jobs
1996978-0-8144-7916-2Don Taylor · Jeanne Smalling ArcherUp Against the Wal-Marts: How Your Business Can Prosper in the Shadow of the Retail Giants
  ''978-0-8144-7918-6Joe VitaleCyber Writing: How to Promote Your Product or Service Online (Without Being Flamed)
  ''978-0-8144-7920-9Sue Gaulke101 Ways to Captivate a Business Audience
1996978-0-8144-7923-0Raymond L. Manganelli · Mark M. KleinThe Reengineering Handbook: A Step-by-Step Guide to Business Transformation
1997978-0-8144-7926-1Alec MackenzieThe Time Trap: The Classic Book on Time Management
  ''978-0-8144-7927-8Richard D. Thau · Jay S. HeflinGet It Together by 30: And Be Set for the Rest of Your Life
1996978-0-8144-7928-5Robert Rachlin · Allen SweenyAccounting and Financial Fundamentals for NonFinancial Executives
1997978-0-8144-7931-5Kenneth W. EdwardsYour Successful Real Estate Career
1996978-0-8144-7935-3Ron ZemkeCoaching Knock Your Socks Off Service
1997978-0-8144-7936-0Andrew J. DuBrinPersonal Magnetism: Discover Your Own Charisma and Learn to Charm, Inspire, and Influence Others
1996978-0-8144-7937-7Donald H. WeissWhy Didn't I Say That?!: What to Say and How to Say It
1997978-0-8144-7940-7Loren B. BelkerThe First-Time Manager
  ''978-0-8144-7942-1Tom W. GoadThe First-Time Trainer: A Step-by-Step Quick Guide for Managers, Supervisors, and New Training Professionals
  ''978-0-8144-7944-5Cyril Charney · Kathy Conway · Cy CharneyThe Trainer's Tool Kit
  ''978-0-8144-7952-0Norbert AubuchonThe Anatomy of Persuasion: How to Persuade Others To Act on Your Ideas, Accept Your Proposals, Buy Your Products or Services, Hire You, Promote You, and
1998978-0-8144-7953-7Joe VitaleThere's a Customer Born Every Minute: P.T. Barnum's Secrets to Business Success
1997978-0-8144-7956-8Ernst F. BoltenManaging Time and Space in the Modern Warehouse: With Ready-to-Use Forms, Checklists, & Documentation
1998978-0-8144-7960-5Nancy J. CampbellWriting Effective Policies and Procedures: A Step-by-Step Resource for Clear Communication
1998978-0-8144-7961-2Roger J. Plachy · Sandra J. PlachyMore Results-Oriented Job Descriptions: 226 Models to Use or Adapt -- With Guidelines for Creating Your Own
  ''978-0-8144-7962-9Anne MillerPresentation Jazz: How to Make Your Sales Presentations $ing
1997978-0-8144-7971-1Kristin Anderson · Ron ZemkeTales of Knock Your Socks Off Service: Inspiring Stories of Outstanding Customer Service (Knock Your Socks Off Series)
1998978-0-8144-7977-3Paul Falcone101 Sample Write-Ups for Documenting Employee Performance Problems
  ''978-0-8144-7986-5T. Scott GrossOutrageous!: Unforgettable Service...Guilt-Free Selling
1999978-0-8144-7992-6C. J. HaydenGet Clients Now! A 28-Day Marketing Program for Professionals and Consultants
1998978-0-8144-7995-7Ann J. BoehmePlanning Successful Meetings and Events (Take Charge Assistant): A Take-Charge Assistant Book
  ''978-0-8144-7996-4Michael R. OverlyE-Policy: How to Develop Computer, E-mail, and Internet Guidelines to Protect Your Company and Its Assets
1999978-0-8144-7998-8Dana May CaspersonPower Etiquette: What You Don't Know Can Kill Your Career
1998978-0-8144-7999-5C. Diane Ealy · Kay LeshOur Money Ourselves: Redesigning Your Relationship with Money
1999978-0-8144-8008-3Roger J. VolkemaThe Negotiation Toolkit: How to Get Exactly What You Want in Any Business or Personal Situation
2007978-0-8144-8050-2Wayne M. ThomasThe Sales Manager's Success Manual
  ''978-0-8144-8052-6David J. Mullen Jr.The Million-Dollar Financial Services Practice: A Proven System for Becoming a Top Producer
2007978-0-8144-8053-3Paul WeylandSuccessful Local Broadcast Sales
2008978-0-8144-8054-0Gordon PatzerLooks: Why They Matter More Than You Ever Imagined
  ''978-0-8144-8056-4David C. · Patricia A. DONOHOEThe Joy of Retirement: Finding Happiness, Freedom, and the Life You've Always Wanted
2007978-0-8144-8058-8Judith M. BardwickOne Foot Out the Door: How to Combat the Psychological Recession That's Alienating Employees and Hurting American Business
2008978-0-8144-8059-5Greg HoldenGo Google: 20 Ways to Reach More Customers and Build Revenue with Google Business Tools
2007978-0-8144-8060-1Marvin A. DavisTake No Prisoners: A No-Holds-Barred Approach to Corporate Excellence
  ''978-0-8144-8063-2Gini Graham ScottDisagreements, Disputes, and All-Out War: Three Simple Steps for Dealing with Any Kind of Conflict
2008978-0-8144-8064-9Donald G. Krause · Jeff CarterNo Limit: The Texas Hold'Em Guide to Winning in Business
2007978-0-8144-8065-6Len SandlerBecoming an Extraordinary Manager: The 5 Essentials for Success
2008978-0-8144-8066-3Frank L. AcuffHow to Negotiate Anything with Anyone Anywhere Around the World