Knock Your Socks Off Answers: Solving Customer Nightmares and Soothing Nightmare Customers (Knock Your Socks Off Series)

Nightmare

by: Kristin Anderson · Ron Zemke

Paperback

details (USA).

ISBN: 978-0-8144-7884-4

ISBN-10: 0-8144-7884-0

AMACOM · 1995