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by: Nigel Hill · Jim AlexanderHardcover details (United Kingdom). details (United States). details (Germany). details (Canada). ISBN: 978-0-566-08744-8 ISBN-10: 0-566-08744-8 Gower Publishing Ltd · 2006 |
| See also: | ||
| 2019 | Hardcover | Handbook of Customer Satisfaction and Loyalty Measurement |
| 2000 | Hardcover | Handbook of Customer Satisfaction and Loyalty Measurement |