Heslop Nigel Hill Graham · N. H. · N. Hill
| title | media type | ISBN-13 | year of publica- tion | other author(s) |
|---|---|---|---|---|
| Customer Satisfaction: The Customer Experience Through the Customer's Eyes | Paperback | 978-0-9554161-1-8 | 2007 | Greg Roche & Rachel Allen |
| Handbook of Customer Satisfaction and Loyalty Measurement | Hardcover | 978-1-138-73005-2 | 2019 | Jim Alexander |
| Handbook of Customer Satisfaction and Loyalty Measurement | " | 978-0-566-08194-1 | 2000 | " |
| How to Measure Customer Satisfaction | " | 978-1-138-40785-5 | 2017 | |
| How to Measure Customer Satisfaction | Paperback | 978-0-566-08595-6 | 2003 | |
| Pomiar satysfakcji i lojalnosci klientów | Taschenbuch | 978-83-88597-90-9 | Jim Alexander | |
| The Handbook of Customer Satisfaction and Loyalty Measurement | Hardcover | 978-0-566-08744-8 | 2006 | " |
Cogent Publishing · Gower Publishing Ltd · Oficyna Ekonomiczna · Routledge