Service Management and Marketing: A Customer Relationship Management Approach, 2nd Edition

Management

by: Christian Grönroos · Christian Gronroos

Paperback

ISBN: 978-0-471-72034-8

ISBN-10: 0-471-72034-8

Wiley · 2000

See also:
2000PaperbackService Management and Marketing: A Customer Relationship Management Approach
2000PaperbackService Management and Marketing: A Customer Relationship Management Approach