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by: Christian Grönroos · Christian GronroosPaperback
ISBN: 978-0-471-72034-8 ISBN-10: 0-471-72034-8 Wiley · 2000 |
| See also: | ||
| 2000 | Paperback | Service Management and Marketing: A Customer Relationship Management Approach |
| 2000 | Paperback | Service Management and Marketing: A Customer Relationship Management Approach |