| title | ISBN-13 (ISBN-10) | year of publica- tion | other author(s) |
|---|---|---|---|
| Improving Quality and Productivity in the Logistics Process: Achieving Customer Satisfaction Breakthroughs | 978-O-318-O3265-8 (O-318-O3265-1) | 1991 | Patrick M. Byrne |
J.M. · W.J. · W. M. · W. Markham · William J. · William M.