| title | ISBN-13 (ISBN-10) | year of publica- tion | other author(s) |
|---|---|---|---|
| Achieving Impressive Customer Service: 7 Strategies for the Health Care Manager | 978-1-48O1-OO49-7 (1-48O1-OO49-8) | 2012 | Gail Scott · Lolma Olson |
E. D. · Ed.D. · L.D. · L. E. · L. (ed.) · W. (ed.) · W.L. · Wendy L. · Wendy Leebov