| title | ISBN-13/ | year of publication |
|---|---|---|
| 3D TV Services Toolkit: best-practice templates, step-by-step work plans and maturity diagnostics | 0074528435552 | |
| The ITIL V3 Factsheet Benchmark Guide - An Award-Winning ITIL Trainer s Tips on achieving ITIL V3 and ITIL Foundation Certification for ITIL Service Management | 978-0-9804388-0-2 | 2007 |
A. o · A.S. · O's · T.A. · T.S.