There has been data ("The ITIL V3 Factsheet Benchmark Guide - An Award-Winning ITIL Trainer s Tips on achieving ITIL V3 and ITIL Foundation Certification for ITIL Service Management") available for this ISBN from the data sources that books-by-isbn.com uses, but not on the latest request on Sat Oct 27 00:05:49 2018, so the data displayed here has been removed .