S R · Siddarth Ramji · Siddarth Ramjki · Stuart Ramsay
Stationery Office Books · itSMF
| title | ISBN-13 (ISBN-10) | year of publica- tion | other author(s) |
|---|---|---|---|
| An Introductory Overview of ITIL V3 | 978-0-9551245-8-7 (0-9551245-8-1) | 2007 | Alison Cartlidge · Ashley Hanna · Colin Rudd · Ivor Macfarlane · John Windebank |
| Planning and achieving ISO/IEC 20000 certification | 978-0-9551245-1-8 (0-9551245-1-4) | 2007 | itSMF - the IT Service Management Forum |
| Release, control and validation: ITIL V3 intermediate capability handbook | 978-0-11-331210-8 (0-11-331210-5) | 2009 | Stationery Office · Tricia Lewin |