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Noventum Service Management LTD
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Steve Downton
title
ISBN-13
(ISBN-10)
year of publica-
tion
other author(s)
Service Economics: Profitable growth with a brand driven service strategy
978-9963-9838-O-3
(9963-9838-O-4)
2010
Hilbrand Rustema · Jan van Veen
S D
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Steve Danton
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Steve Denton
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Steve Dintaman
Steve Dowrick