Noventum Service Management LTD

year of pub­li­ca­ti­onISBNauthor(s)title
2010978-9963-9838-0-3Steve Downton · Hilbrand Rustema · Jan van VeenService Economics: Profitable growth with a brand driven service strategy
2015978-9963-9838-1-0Jan van Veen · Michel Burckart · Rosanne GresnigtCustomer Centric Innovation for Sustainable Growth: Based on the Service Innovation Programme 2013 - 2014